New Year, New Phone System – Our top 5 phone resolutions for 2023
1st January 2023
New Year’s resolutions are often hard to stick to, but usually come from the very best of intentions, driven by...
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The PBX shift to Unified Comms – the features just keep coming
19th December 2022
Read about the shift in on-premises PBX to Cloud PBX and how it's affecting businesses who remain in the past,...
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Cloud phone systems may be the future, but memorable business phone numbers are still important
30th October 2022
Cloud phone systems are definitely the future to a seamless customer and employee experience, but memorable business phone numbers are...
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ISDN switch off – What are you waiting for?
21st October 2022
2025 is a while away, 3 years to be exact. But the stop sell of ISDN is only 1 year...
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What is a Cloud Contact Centre? | Windsor Telecom
13th October 2022
A cloud contact centre helps businesses manage customer-related calls, web chat, email, social media and SMS interactions in a single,...
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How to manage technology changes across your business
12th October 2022
Change is always difficult, especially when you have a whole team to think about. These tips can help you manage...
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How you can maximise your chances of never missing a call
11th October 2022
It’s probably the one thing we get asked most, from every customer in every sector, “How can we make sure...
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Is your contact centre tech a help or a hindrance?
15th September 2022
It can be exciting to adopt new tech into your contact centre, but is it right for your team? You...
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Microsoft Teams: New features you’ll love
15th August 2022
Microsoft teams is always bringing out new and improved features to help us in our everyday tasks. Here's what's new...
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