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New Year, New Phone System – Our top 5 phone resolutions for 2023
New Year, New Phone System – Our top 5 phone resolutions for 2023

1st January 2023

New Year’s resolutions are often hard to stick to, but usually come from the very best of intentions, driven by...

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The PBX shift to Unified Comms – the features just keep coming
The PBX shift to Unified Comms – the features just keep coming

19th December 2022

Read about the shift in on-premises PBX to Cloud PBX and how it's affecting businesses who remain in the past,...

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Cloud phone systems may be the future, but memorable business phone numbers are still important
Cloud phone systems may be the future, but memorable business phone numbers are still important

30th October 2022

Cloud phone systems are definitely the future to a seamless customer and employee experience, but memorable business phone numbers are...

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ISDN switch off – What are you waiting for?
ISDN switch off – What are you waiting for?

21st October 2022

2025 is a while away, 3 years to be exact. But the stop sell of ISDN is only 1 year...

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What is a Cloud Contact Centre? | Windsor Telecom
What is a Cloud Contact Centre? | Windsor Telecom

13th October 2022

A cloud contact centre helps businesses manage customer-related calls, web chat, email, social media and SMS interactions in a single,...

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How to manage technology changes across your business
How to manage technology changes across your business

12th October 2022

Change is always difficult, especially when you have a whole team to think about. These tips can help you manage...

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How you can maximise your chances of never missing a call
How you can maximise your chances of never missing a call

11th October 2022

It’s probably the one thing we get asked most, from every customer in every sector, “How can we make sure...

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Is your contact centre tech a help or a hindrance?
Is your contact centre tech a help or a hindrance?

15th September 2022

It can be exciting to adopt new tech into your contact centre, but is it right for your team? You...

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Microsoft Teams: New features you’ll love
Microsoft Teams: New features you’ll love

15th August 2022

Microsoft teams is always bringing out new and improved features to help us in our everyday tasks. Here's what's new...

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