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Give me a call today on 0800 160 1111 to chat about outsourcing your IT support.
IT support you can always rely on
Working with a specialist IT provider allows you to focus on managing your business without the stress of dealing with the day-to-day technical issues that keep you and your colleagues from working at your best. Our experienced team will take responsibly for the support, maintenance, and delivery of your IT systems, giving you peace of mind that everything is in safe hands.
Our IT support services are specific to every customer’s needs. We’ll build a tailored solution to suit your specific needs from a range of services that include full desktop support, hardware management, email services, data recovery and backup, networks, security, and general IT support.
Why bring in a specialist for your IT support?
Expertise
We’ve got a bunch of highly qualified and experienced engineers who simply love IT.
Reduced downtime
We’ll monitor your IT estate to quickly spot and fix issues before you even realise they’re there.
Scalability
We’ll flex to fit your need, quickly and effortlessly, so we’ll always be there when you need us.
Cost-efficient
Highly-efficient engineers and proven working practices provide cost savings over in-house IT.
Managed IT support
Our managed solution will suit you if you’re looking to outsource your IT to a third party. We’ll build a tailored solution that fits your exact business needs and charge a simple monthly cost for ongoing support, maintenance and delivery of your IT systems.
Why Windsor Telecom for IT support?
On-hand support
Our in-house support helpdesk is manned by qualified IT experts.
One supplier
Enjoy the simplicity of a single contact for all your IT management needs.
Experience
We have over 20 years’ experience of delivering IT services to UK businesses.
Flexibility
Our solutions are tailored to your needs on ad-hoc or managed contracts.
Stay up to date
Our experts will keep you up to date – say goodbye to outdated tech.
What additional services do we offer?
If you’re looking for a company to manage your organisation’s emails, we’re here to help. Our IT support team can help with licencing, setup and maintenance of email addresses and email clients such as Exchange as part of Microsoft 365. Our services also expand into email security, spam filtering and email signature management for those that need some extra functionality.
Networks
Computer networks are the backbone of every business. They’re used to transfer data between devices, so it’s important that they’re set up correctly and securely, and maintained in a safe and efficient manner. An unreliable or broken network can cripple your operation. We’ll assess your network and advise on the right Wi-Fi, wired or wireless LAN to help you underpin and achieve your goals.
Data backup & recovery
Data is important to every business. So, you need it stored correctly and backed up securely, easily accessible to minimise disruption in the event of a crisis. Our team are experts in secure cloud backup solutions so will help you set up robust backup processes and disaster recovery plans, easily executable at anytime from anywhere to ensure smooth business running no matter what happens.
Security
Like you, we take the security of your IT infrastructure very seriously. Our security services will work with you to minimise all risks to your business and make sure you’re always one step ahead of emerging threats. We offer business security services such as email security, firewalls, dark web monitoring and two factor authentication.
FAQs
Definitely. We’ve been working with businesses for over 20 years providing complete end-to-end IT solutions. Our team are experts in fully understanding your IT infrastructure and developing efficient solutions. By offering bespoke services you can be reassured that our solution will meet your exact business needs.
The cost of our IT support varies from business to business, depending on which services you require. Get in touch and we’ll chat through how we can help.
Yes we do. Unlike some IT support providers, we cover both IT hardware and software. This means that all facets of your IT can be supported and maintained by our team. Should you require hardware to be fixed or replaced, we are available for on-site visits. We also work directly with leading hardware providers so we can offer competitive pricing on new equipment.
The benefits of managed IT solutions
If you’re a small or medium-sized business owner (SME), then there’s a good chance that you’re looking after your own IT and it’s just one of the many hats you wear. This can become increasingly stressful, expensive and time intensive not to mention keeping up with the latest technologies which can be confusing and tedious. Add into the equation the cost of new equipment springing up on you when you least expect it and it’s clear to see why many businesses prefer to outsource their IT to a supportive, experienced partner.