IT Support

IT support you and your business can always rely on

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GIVE US A CALL TO START MAKING YOUR TECHNOLOGY EASIER AND MORE ENJOYABLE.

0800 160 1111

 

Leo-newweb

 

Give me a call today on 0800 160 1111 to chat about outsourcing your IT support.

IT Support you can ALWAYS rely on

Working with a specialist IT provider allows you to focus on managing your business without the stress of dealing with the day-to-day technical issues that keep you and your colleagues from working at your best. Our experienced team will take responsibly for the support, maintenance, and delivery of your IT systems, giving you peace of mind that everything is in safe hands.

Our IT support services are specific to every customer’s needs. We’ll build a tailored solution to suit your specific pain points from a range of services that include email services, data recovery & backup, networks, security, and general IT support.

We love making technology easy and enjoyable for every colleague in every business, why not let us do the same for yours?

Why BRING IN A SPECIALIST FOR your IT support?

Expertise

Expertise

We’ve got a bunch of highly qualified and experienced engineers who simply love IT.

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Reduced downtime

We’ll monitor your IT estate to quickly spot and fix issues before you even realise they’re there.

Scalable

Scalability

We’ll flex to fit your need, quickly and effortlessly, so we’ll always be there when you need us.

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Cost-efficient

Highly-efficient engineers and proven working practices provide cost savings over in-house IT.

Managed IT Support

What are YOUR IT support options?

Different businesses have different needs, so we offer two options of IT support:

Managed IT contract

Our managed solution will suit you if you’re looking to outsource your IT to a third party. We’ll build a tailored solution that fits your exact business needs and charge a simple monthly cost for ongoing support, maintenance and delivery of your IT systems.

Ad-hoc support

If you’ve got an in-house IT professional or a self-managed IT system you might just need occasional help and our ad-hoc solution could be just what you need. It’s a pay-per-hour service and you’re never tied into a contract with us.

 

WHY WINDSOR FOR IT SUPPORT?

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On-hand support

Our in-house support helpdesk is manned by qualified IT experts.

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One supplier

Enjoy the simplicity of a single contact for all your IT management needs.

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Experience

We have over 20 years’ experience of delivering IT services to UK businesses.

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Flexibility

Our solutions are tailored to your needs on ad-hoc or managed contracts.

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Stay up to date

Our experts will keep you up to date – say goodbye to outdated tech.

What additional services do WE offer?

Email

If you’re looking for a company to manage your organisation’s emails, we’re here to help. Our IT support team can help with licencing, setup and maintenance of email addresses and email clients such as Exchange as part of Microsoft 365. Our services also expand into email security, spam filtering and email signature management for those that need some extra functionality.

More on Microsoft 365

Networks

Computer networks are the backbone of every business. They’re used to transfer data between devices, so it’s important that they’re set up correctly and securely, and maintained in a safe and efficient manner.  An unreliable or broken network can cripple your operation. We’ll assess your network and advise on the right Wi-Fi, wired or wireless LAN to help you underpin and achieve your goals.

More on Networks

Data backup & recovery

Data is important to every business. So, you need it stored correctly and backed up securely, easily accessible to minimise disruption in the event of a crisis. Our team are experts in secure cloud backup solutions so will help you set up robust backup processes and disaster recovery plans, easily executable at anytime from anywhere to ensure smooth business running no matter what happens.

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Security

Like you, we take the security of your IT infrastructure very seriously. Our security services will work with you to minimise all risks to your business and make sure you’re always one step ahead of emerging threats. We offer business security services such as email security, firewalls, dark web monitoring and two factor authentication.

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Absolutely. We offer an ad-hoc IT support option which allows you to contact our helpdesk at any time and request help. We will quote for the work that needs to be carried out and liaise directly with you to organise a convenient time to investigate. We charge per hour for ad-hoc support.

Definitely. We’ve been working with businesses for over 20 years providing complete end-to-end IT solutions. Our team are experts in fully understanding your IT infrastructure and developing efficient solutions. By offering bespoke services you can be reassured that our solution will meet your exact business needs.

The cost of our IT support varies from business to business, depending on which services you require. However, if you need a quick solution and require ad-hoc support then we charge a simple hourly charge.

Yes we do. Unlike some IT support providers, we cover both IT hardware and software. This means that all facets of your IT can be supported and maintained by our team. Should you require hardware to be fixed or replaced, we are available for on-site visits. We also work directly with leading hardware providers so we can offer competitive pricing on new equipment.

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The Benefits of Managed IT Solutions

If you’re a small or medium-sized business owner (SME), then there’s a good chance that you’re looking after your own IT and it’s just one of the many hats you wear. This can become increasingly stressful, expensive and time intensive not to mention keeping up with the latest technologies which can be confusing and tedious. Add into the equation the cost of new equipment springing up on you when you least expect it and it’s clear to see why many businesses prefer to outsource their IT to a supportive, experienced partner.

Read our blog