Send us a message
Call us today on 0800 160 1111 to chat about your unified communication requirements.
What are the benefits of a unified communication solution?
Simple query management
Respond and resolve customers queries quickly from anywhere, through whatever communication channel they choose.
Productive teams
Share information quickly and easily allowing colleagues to work more efficiently and collaborate easily across projects and tasks.
Support mobile working
Enable remote teams to work from anywhere on any device with integrated apps, helping them feel connected and motivated.
Easy team management
Understand team and customer contact activity through reports and in-depth analysis, to support team performance and SLAs.
Working with you to find your best solution
Windsor Telecom partner with leading unified communication providers to bring together everything that’s great about cloud voice and collaboration. We know that every business is at a different point of their comms journey and that everyone’s needs are different.
We’ll help guide you with:
- Moving your communication systems to the cloud
- Standardising flexible and remote working
- Expanding your customer service channels
- Exploring better ways to communicate and collaborate
- Delivering your optimal customer experience
- Easily monitor and report on your team performance
- Which unified communications solution best fits your needs
- Which features and functions your colleagues really need
Need more info?
Contact us for more or pricing on our unified communication solution for your business.
Professional services
We provide a set of professional services to make the transition to an unified solution as easy and enjoyable as possible. Our dedicated service and customer support sets us apart and is an important part of our setup.
Advanced communication integration
We’ll work with you to integrate with Microsoft Teams, WhatsApp and your CRM to give a full unified communications experience and one reliable platform to track activity and performance.
Other cloud communications and phone solutions
Business VoIP Phone System
Host your business telephone system over the internet with Xelion, lowering your phone costs while providing excellent quality and flexibility to your business.
Call Management
Call Manager Plus provides a simple and effective way for you to manage and monitor your teams’ inbound and outbound call volumes and flows.
Cloud contact centre
If servicing your customers is your number one priority, adopting a cloud contact centre solution to help support them is critical to your business.