Updated 25 March 2020
We continue to monitor the COVID-19 situation daily, with our priority being the physical and mental wellbeing of our customers, colleagues and communities.
Our internal teams and processes
Our contingency plans are working well, including the adoption of homeworking across the entire business with all business systems remaining fully operational.
The mental health of our staff remains extremely important to us during this time, so we continue to have daily calls and encourage virtual team activities to ensure that everyone remains in good health, both physically and mentally.
Supporting our customers
We understand communications and connectivity has never been more important to our customers and have plans to ensure continuity of service for as long as the situation continues. We will maintain business operations as close as is possible to normal, so that in turn we can support your business with the minimum of disruption.
Working with our partners
We continue to work closely with our technology partners and supply chain who are also coping very well. BT Group, including Openreach, is having to vary some of its service levels as a supplier across the industry. We will continually track and monitor this on your behalf.
Here to help
Together, we are confident that by continuing to work collaboratively we can support our customers well at this time. If you require any further information or assistance please do contact firstname.lastname@example.org.
If you would like help in setting up any of our short or long terms solutions for remote working or call diversions to support you through the current uncertainty, then please call us on 0800 160 1111.