Coronavirus (COVID-19) planning

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Covid-19 statement

Updated 14 September 2020

We continue to monitor the COVID-19 situation daily, and our priority continues to be the physical and mental wellbeing of our customers, colleagues and communities.

Our internal teams and processes

As a communications company we are classified as an essential business.

Given current Government advice and our own commitment to using technology to enable flexible working, we have now adopted a combination of home and office-based working as appropriate for our business and colleagues.

We have implemented several measures to ensure that employees adhere to full social distancing when on our premises with staggered breaks, reduced capacity in meeting rooms and expanded space between desks. In addition, we remain vigilant in maintaining a high level of personal hygiene and health. All business systems remain fully operational across the business.

Likewise, where required, engineering and other necessary customer site visits will be conducted in a Covid secure way and we ask customers to support us by following any specific guidance provided.
Our daily calls and virtual team activities continue to be a source of motivation and entertainment, helping ensure we all remain in good health, both physically and mentally.

We will continue to monitor and abide with Government guidelines as its bid to combat the spread of COVID-19 continues.

Supporting our customers

We understand communications and connectivity has never been more important to our customers and will ensure continuity of service for as long as the situation continues. Our business operations are running as close as is possible to normal, and we will continue to support your business with the minimum of disruption.

Working with our partners

We are working closely with our technology partners and supply chain who are all coping well. We will continually track and monitor this on your behalf.

Here to help

We remain confident that by continuing to work collaboratively we can support our customers well at this time. If you require any further information or assistance, please do contact

If you would like to discuss any short or long terms solutions for remote communications or collaboration tools to support you through the coming weeks and months, then please call us on 0800 160 1111.