Most businesses have heard of the term cloud communication but few actually understand the benefits that it can bring – it’s no surprise that those who have already adopted some type of cloud communication technology have seen a great amount of improvement in their turnover and customer numbers. Better technology brings better opportunities, it’s as simple as that – but how can cloud communication help your business? First off, it’s good to understand exactly what cloud communication is.
At a basic level, cloud communication refers to data that is primarily hosted and stored over the internet. While initially, this meant that just data was stored, over the past few years it has evolved to include VoIP (voice over internet protocol) which has become a large part of the cloud.
Business transition to the cloud is growing, so much so that Forbes recently reported that 83% of enterprise workloads will be in the cloud by 2020.
It’s all well and good understanding the terminology behind cloud communication and cloud-based phone systems but what does it actually look like for your business?
VoIP (voice over internet protocol) as mentioned above, is one type of technology that is making a big difference. With the removal of traditional ISDN lines hitting in 2025, VoIP is not only helping businesses to prepare for its removal but also cuts the need for expensive hardware and maintenance which can take up valuable space and be costly to support.
The power of the cloud also allows you and your team to answer calls from anywhere on almost any device, giving you great flexibility to work how you like to work and not be restricted by the technology you employ.
VoIP is scalable as well, which means that if you’re looking to quickly build on your existing inbound sales team then you can quickly ramp up without worrying about the cost of additional hardware.
For any IT department, VoIP keeps your business at the cusp of technology, for finance, it can be a cost-effective solution and for any business owner, VoIP can be the complete package, bringing tech, flexibility, reliability and scalability to your business without the burden of additional hardware and increasing costs. For businesses of any size, VoIP and its use of cloud communication technology should be a viable solution to the way you operate moving forward.
At Windsor Telecom, we offer a number of cloud communication-based solutions including VoIP and a Unified Communications offering that caters to every business need. We’ve worked with cloud technology for a number of years and understand the power it can provide a business with, especially SMEs. In fact, with our know-how, we’ve been able to help numerous businesses grow exponentially, allowing them to increase not just their customer base but also their financial muscle.
Want to see how a cloud communication-based technology like VoIP phone systems can help you today? Then why not get in touch by calling us on 0800 111 1160 or filling in the form below.