Business Support Administrator – Up to £24,000 DOE + Benefits – Camberley
Full-time, permanent role
Are you ready to embark on a career journey in a fast-paced environment, where customer support is paramount?
Join our team as a Business Support Administrator and be at the forefront of delivering exceptional customer experiences. As a Business Support Administrator, you will be the driving force behind efficient operations and seamless communication. You’ll be based at our offices near Camberley, working within our Customer Services team alongside our operational, sales team and other departments across the business.
A typical day might involve:
- Being a team player in a driven fast paced customer service team.
- Speaking with our customers, partners, and suppliers via incoming phone calls or emails.
- Closely supporting our account managers with any of their customer administration requirements.
- Processing all aspects of administration for our customer’s life cycle.
- Being a customer champion by going the extra mile each and every time by looking for creative solutions to our customers problems.
- Following all department procedures whilst ensuring they are regularly reviewed and updated.
- Providing day to day support to the wider business across all departments.
About Windsor:
Windsor Telecom believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity & IT services to 5,000 happy customers who love our down to earth approach, our in-depth technical know-how and our first-class service. With a focus on exceptional customer service, we are committed to providing our clients with the best possible experience. Join us and become a part of a dynamic team, working in a fast-paced and rewarding environment.
You’ll have;
- Strong administration experience in a B2B environment
- Well versed in Microsoft Office products
- Excellent communication skills both verbal and written
- A passion for customer service excellence
- High level of organisation, interpersonal skills, multi-tasking and attention to detail
- Able to work on own initiative with the ability to work un-supervised
- Enthusiasm to learn and complete department/company training requirements
- Technical or Telecom experience would be advantageous
You’ll love;
- 25 days holiday, plus your birthday day off.
- Perkbox subscription– discounts, freebies, online Gym classes, Counselling sessions and so much more
- Working in our modern, casual offices with a pool table
- Free breakfast and fruit
- Private healthcare after 1 years’ service
- No expense spared Summer, Christmas staff parties and quarterly social eventsFlexible working hours
So, if you are an ambitious Support Administrator with strengths in customer service and love a busy, dynamic forward-thinking business, we’d love to hear from you!
To let us know you’re interested, please send your CV with brief covering note to jointheteam@windsor-telecom.co.uk.