Frequently asked questions
What are Cloud Solutions?
Cloud solutions are services that don’t require any hardware or expensive capital expenditure and are accessed via the internet through applications available on a secure portal. From digital faxing to backup and storage, we have it covered.
Why choose Windsor Telecom?
With 20 years of Telecoms experience we help demystify telecoms for small businesses and, at the enterprise level, we excel at delivering bespoke solutions. From call handling technologies to cloud-based phone systems, we evolve to stay at the forefront, giving our customers the best telecoms products available.
Does my PC need any special requirements for it to work?
Not at all – our cloud-based business solutions are accessible via the Internet – as long as you have internet access, you can access our services. In fact, you can manage your account from your tablet or from our Windsor Telecom App.
Is it secure?
Absolutely! All of our products hosted in the cloud are encrypted to prevent any of your data being intercepted by online criminals.
Will cloud solutions save my business money?
We believe all of our cloud-based services can lower your existing business expenditure as it eliminates the need for license fees, new hardware and the dependency on IT experts within your organisation.
How long does it take to activate your services?
Faxing, SMS, conferencing and data storage can all be activated on the same day. Our Hosted Voice Solutions can take a bit longer as we need to do some extra time for integration to ensure you get the best possible solution for you.