Billing and Credit Controller
Working closely as a team, the role comprises daily and weekly invoice preparation and processing tasks, together with traditional credit control activities.
The invoice processing activities require attention to detail and discipline to ensure accuracy and completeness of daily invoicing batches and related Direct Debit (DD) collection processes. These activities are rotated within a team of 2-3 to ensure cover during holidays and variety within the role.
Credit control activities breakdown into responsibility for managing the weekly DD batch creation and ensuring 100% accuracy, routine chasing of invoices now due for payment or just beyond terms and more active chasing and escalation of longer overdue debts. Our approach is consistent with ensuring good customer service and communications at all times.
You’ll also be part of a team required to;
- Fully documenting customer communications
- Working closely with the customer service team
- Escalation to external debt collection/court action including preparation of supporting information
- Daily Banking downloaded from Internet Banking and posted on Sage
- Managing suspended customer billing
- Processing billing adjustments for contract cancellations and amendments
- Following up unpaid DD’s
You’ll need;
- 3 years experience within a Finance team with credit control experience
- Secondary school educated with min 5 GCSE’s including good Maths and English
- Excellent customer service, interpersonal and communication skills
- Experience with Sage 200 or equivalent accounting system and Office 365
- Numeracy
- A can-do attitude, results orientated self-starter who is happy to work with minimum supervision
- Problem solving
- Attention to detail
To let us know you’re interested, please drop us a line at jointheteam@windsor-telecom.co.uk.
We look forward to hearing from you!