Divert Charges

Divert calls at any time from any location to any number

It is a huge advantage to be able to divert your calls at any time, instantly via your My Windsor online portal. You’ll have complete flexibility at all times & never miss another important enquiry.

You can change your phone you divert to at any time

A missed call could be a missed sales opportunity. Up to 70% of callers will hang-up when they hear an answer phone message. Your new Windsor phone number can be routed to any UK landline or mobile number. You can instantly change the target number at any time, using our portal or mobile app.

  • Control which number you want to receive your calls on
  • Reroute your Windsor number via the web or by using our mobile app
  • Useful for out of hours, or if you use live messaging services
  • Great for disaster recovery in an emergency, or if your landline goes down

Landline or Anywhere Minutes

Within each of our Gold, Platinum and Ultimate phone number packages you can choose Landline or Anywhere (Mobile or Landline) inclusive minutes.

If you exceed your monthly inclusive Anywhere minutes for the package you have selected, then you will be charged extra for each minute used. It is definitely more cost effective to speak with us to make sure you are on the right inclusive minutes for your business needs. We use per second billing to offer you the best value for money.

If you have an International office or need virtual UK presence, your Windsor phone number can be routed to any International landline or mobile number. This is possible once you have been a customer with us for 6 months and passed the necessary credit checks..

Find out more about our Mobile & International Divert Charges here.

Standard Access Charge

Windsor Telecoms standard access charge is 6.5ppm.

Why choose Windsor Telecom?

  • The widest range of memorable phone numbers in the UK.
  • A ‘red carpet’ customer promise that puts the customer first in everything that we do - 24/7, 365 days a year.
  • Trusted by thousands of loyal customers and rated as one of the top telecoms providers in the UK on Trustpilot.
  • Our huge range of call handling services, tailored to your business.
  • A tier one telecoms network - the most robust and reliable service you can get.
  • Our online portal My Windsor - a world-class, user-focused solution.
  • A free smartphone app to manage your number while you are on the move.
  • Agreements with all major UK providers that makes porting to us extremely easy.
  • Lower business overheads with our highly competitive call charges.
  • Round-the-clock access to call tracking data with every number.

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A Windsor Telecom customer is a happy customer.

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