Case Study: Home Recycling- Windsor Telecom

Home Recycling

Summary

Home Recycling Ltd wanted to communicate to its customers that it was able to dispatch its products nationally. The company also wanted the convenience of a fax machine but without the wastage of paper.

Background

Home Recycling Ltd sells the UK’s largest range of can crushers, recycling bins and recycling containers. The company is based in Sowerby Bridge, West Yorkshire and employs six staff.

Problem

Home Recycling Ltd wanted to convey to its customers that it was able to dispatch its recycling products nationally. The company needed an memorable telephone number to use as its main contact line on its website. Home Recycling Ltd also wanted the convenience of a fax machine, without wasting resources – specifically paper, as recycling was a high priority for the business.

Solution & Results

“We can forward faxes to all the relevant people within seconds. It’s brilliant!”

We were able to provide Home Recycling Ltd with two memorable 0845 numbers – one to use as its main contact line (08456 123 191) and one for its fax line (08456 123 292).

0845 numbers are the UK’s most popular non-geographic number range and therefore have a high public awareness.

Like all non-geographic numbers, they enable the company to have an instant national presence – as they do not have a dialling code that is location-specific.

Our Fax to Email service (now Digital Faxing) seemed the obvious solution to deal with the company’s second issue – to have the convenience of a fax machine without the wastage.

Chris Hasling, Director of Home Recycling Ltd, said: “Our 0845 numbers are ideal. They are memorable and distinctive and allow us to have a national presence but without charging our customers national rates from a landline.”


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