Costs to call

Ofcom announces ‘€˜UK Calling’€™ campaign starting in the New Year. Alongside the telecoms sector, it plans to provide transparent rates for calling 084, 087, 09 and 119 phone numbers, and ensure public understanding that calls to 0800 business numbers will be free to call from mobiles from next year.

According to studies, Ofcom states consumers find current call price structures perplexing: mainly because service providers fail to advise the costs incurred by calls to, for example, 0844 or 0845 numbers. With effect from summer 2015, 1) call costs will be broken down as ‘€˜access charges’€™ and ‘€˜service charges’€™. 2) The costs to call must be included wherever the number appears.

There will be no change to 01, 02 geographic numbers or the 03 number ranges.

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