As a small business you might find yourself wondering what benefit an 0800 number might bring to you. You’re probably asking questions like, ‘Why would I need a virtual telephone number when I have my mobile phone?’ or ‘I’m just a local business, why would I need a national number?’.
Don’t panic, you wouldn’t be alone. Many of our 0800 number customers felt the same before they invested in one so hold that thought for a moment – you might be missing a trick.
We’ve compiled a little list of reasons why an 0800 number could bolster your business calls and help you supercharge your business in more ways than you might think.
Viva la volume
The most striking reason to invest in an 0800 number is a simple one: To boost your company’s inbound enquiries. It has never been more important to put the consumer first in order to retain them. From their perspective at least, the fact that you offer them a free-to-call phone number gives a clear incentive for them to call you.
If the law of averages tells us anything, the more customer calls you receive, the more likely it is that you’ll close new business or expand on existing…Particularly if you have the right team in place to manage them.
According to startups.co.uk, your inbound enquiries can increase by as much as 175% with an 0800 number. That’s an easy justification when you consider the low cost of running a virtual 0800 number; they start from just £12.50 per month!
Freephone really means free to phone
When 0800 numbers were first released they were free to call from a landline, but were subject to high charges from mobile callers. A lot of people don’t realise that Ofcom stepped in on July 1st 2015, announcing that calls from mobile phones to 0800 numbers should in fact also be free to call too.
What’s important for your business is that it gives your customers the real peace of mind they expect when calling a customer-focused business. No hidden charges, just good ol’ fashioned customer service from their supplier.
Nationwide appeal, now
An 0800 number can be set up in a matter of hours and will give your business near instant nationwide appeal. An 0800 number replaces local dialling codes which allows you to expand into new locations easily.
For an online or mail order business that covers the whole of the UK, a local telephone number would to constrain your business to one geographical location. Presenting yourself as a nationwide business with a freephone 0800 number will help you appear more established which will in turn create trust with your prospective customers. If a customer trusts that you’re a reputable business, they’ll buy from you – It’s that simple.
Setting up an 0800 number is simple and starts from just £12.50 per month. A virtual telephone number will power your business, encourage inbound enquiries and help drive your business’ brand reputation. Better still, with all of our clever technology, managing your business communications has never been easier. Try a 0800 number for free today.