Get Your Message Across

Clever, efficient ways to communicate key information

Convey important, timely information to your customers, or simply get the heads up on who’s calling you with our in-call messaging features.

Communicate frequently requested facts to all callers, or pass on sensitive information securely. Our messaging services will help you manage the flow of information to your customers in the most efficient, professional way.

Intro Message

For those unavoidable times when you can’t answer the call immediately. An introductory message will reassure your customer and is an essential alternative to a continuously ringing phone.

  • Reassures callers they have called the right company, their call is acknowledged and their enquiry will be dealt with efficiently
  • Record the message yourself, opt for a personalised professional recording or pre-record messages for future use
  • Perfect for company promotions or opening times – messages can be changed daily to keep information fresh and relevant
  • Record a different message for each Windsor Telecom number

Audio Announcement

Sometimes you don’t need to speak to customers directly to answer frequently asked questions, or give important information. One of our most popular features, Audio Announcement is the perfect way to get a message across with no associated staff costs.

  • Use to communicate with customers or staff – change recordings regularly
  • Promote products and services
  • Prescreen customers before passing through to agents
  • Our recorded information lines can handle hundreds of thousands of calls per hour – monitor volumes through the Vision Call Statistics

Password

When you need to communicate sensitive information, Password allows you to add an Audio Announcement to the number and select who can hear it. When the caller dials in they must enter the correct PIN number to hear the message.

  • Perfect for corporate updates or company announcements
  • Use for secure communication to employees

Audio Whisper

Get informed – before you take the call. Audio Whisper plays a short message when the call is picked up, identifying the source of the call based on the number the caller dialled.

  • Improves the effectiveness of your marketing campaigns by allowing you to tailor immediate responses.
  • Ideal for users with multiple numbers routed to one target number.
  • Essential for users with multiple businesses, but only one phone line.

Custom Ringtone

Callers expect to hear a traditional ringing sound immediately, but intelligent routing can result in connection delays. Break the silence when routing your virtual number to a mobile with a ringtone or bespoke audio file.

  • Use to disguise a potentially off-putting international dial tone when routing a call overseas
  • Play a brief introductory welcome message followed by a ringtone or music
  • Create a seamless experience for your customers

ALL of these excellent services are included in your one-month Free Trial

Choose a memorable number and get a free one-month trial of the complete Windsor Telecom suite of call handling services.

Help Me Choose My Business Number

Try our exclusive simple-to-use wizard and let us help you find the best phone number range to suit your business.

Compare Phone Numbers

View all of our number ranges in this handy table and at a glance compare the different options available for your business.

Frequently Asked Questions about Get Your Message Across

I sometimes work from my house in France - how can I stop the international ringtone putting people off?

How can I give my customers the most professional welcome?

How can I distinguish between a business call to My Windsor number and someone who has called my landline directly?

I need a dedicated customer information line. Can you help?

Call Handling Guide

The ultimate call handling guide for all Windsor Telecom services.

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VoIP for Business

The essential guide to our VoIP for Business service.

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Number Buying Guide

The ultimate guide to buying a memorable phone number for your business.

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