Virtual Receptionist Service | Virtual Switchboard | Windsor Telecom

Virtual Receptionist

DIRECT CALLS TO THE RIGHT DEPARTMENT

IVR technology is used by organisations to improve call handling and business efficiency, as well as reduce staff costs. Our Virtual Switchboard gives you a professional image and is competitive of other IVR systems used by call centres and large companies.

Sound more professional with a virtual switchboard

A virtual switchboard, also known as a virtual receptionist, is perfect for businesses that handle a number of different call queries. Whether you’re a business with many different departments, or a smaller operation that would like to know the nature of a call before speaking to the customer – a virtual switchboard could be just the ticket.

It will make you appear more professional to your customers as they’ll be getting through to the right place straight away.

  • Improve customer service, staff productivity and reduce costs
  • Direct multiple inbound callers quickly and efficiently
  • Perfect for larger businesses with many departments
  • No more engaged tones and irritated callers
  • Replaces expensive in-house PBX phone systems
  • Set up your IVR menu is quick and easy via our MyWindsor portal
  • Record and upload unique announcements for each menu option
  • Handle routine enquiries that require only an automated reply
  • Switch to a live agent during the call
  • Change options and messages via MyWindsor portal

Virtual Receptionist is included in your
30 day trial

With free connection and set-up, plus no need for an engineer or costly hardware, we can get your business number and call handling live the same day.

Simply choose a business number and get a free 30 day trial of the complete range of Windsor Telecom inbound call handling features.

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A Windsor Telecom customer is a happy customer.

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