Bespoke Solutions for Enterprise

Call handling packages tailored to your specific needs

We understand that every business is different, and our Bespoke Solutions mean that you can build the set of services you need to give your organisation the best support, and create the optimal customer experience.

We will work with you to tailor a numbers and call handling package for your organisation’s needs. Whether you run a small business with complex, multi-site needs or a blue chip organisation with challenges of scale and volume, we will have the perfect solution.

Large Enterprise

For the large enterprise organisation we can tailor solutions for your complex requirements. These web-based applications will be designed, delivered and supported by our talented in-house development team to meet your specific needs.

  • Avoid long-term, complex and expensive hardware-based solutions
  • Cut telecoms spend while improving your service delivery
  • Improve the experience of your callers and route calls efficiently
  • Fix inbound call costs with a tailor-made call minute package
  • Design a bespoke call recording solution to suit your business
  • Link to My Windsor via an API covering any other requirements

Public Sector and Charity

We are highly experienced in providing call handling solutions designed to release time, reduce cost and improve efficiency for public sector and not-for-profit organisations. From bespoke disaster recovery solutions for emergency services to revenue-generating products for charities and not-for-profits, we can create the right package for your needs.

  • Improve inbound call handling to enhance relationships with the public
  • Free up staff time to focus on responding as quickly as possible
  • Reduce fixed overheads and improve efficiency
  • Improve the exchange of information between your base and mobile units

Business

Do you need to simplify your inbound telecoms set up to improve efficiency? Or maybe you have a complex, multi-site organisation but want to create a seamless experience for your customers? We can build you a package from our wide range of services that meets your goals, and more.

  • Work with us to design a simple, easy-to-use, network-based bespoke solution
  • Avoid long-term, complex and expensive hardware-based solutions
  • Reduce costs through flexible working (staff can hot-desk or work from home)
  • Fix inbound call costs with a tailor-made call minute package
  • Set up a tailor-made Zone Plan directing callers based on their location

ALL of these excellent services are included in your one-month Free Trial

Choose a memorable number and get a free one-month trial of the complete Windsor Telecom suite of call handling services.

Help Me Choose My Business Number

Try our exclusive simple-to-use wizard and let us help you find the best phone number range to suit your business.

Compare Phone Numbers

View all of our number ranges in this handy table and at a glance compare the different options available for your business.

Call Handling Guide

The ultimate call handling guide for all Windsor Telecom services.

Download

VoIP for Business

The essential guide to our VoIP for Business service.

Download

Number Buying Guide

The ultimate guide to buying a memorable phone number for your business.

Download

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