PREMIUM CALL HANDLING FEATURES
Our Inbound call handling technology gives you the tools to manage all communications from your customers to your business. Giving you the ability to effectively increase your inbound call volumes to increase profit, whilst also improving your customer experience.
VISION CALL STATISTICS
Our industry-leading marketing package gives you real-time access to inbound call analytics via the My Windsor Portal.
IVR technology is used by organisations to improve call handling and business efficiency, as well as reduce staff costs.
Tracking and monitoring your calls gives you insight into your customers’ experience of you.
Handle High Call Volumes
Meet the challenges of flexible call volumes and staff availability. Never let a call go unanswered.
Increase Privacy & Security
Maintain your privacy and protect your hardworking employees from nuisance callers.
Share timely information with your customers, and be informed of who is calling with our in-call messaging features.
Intelligent Call Routing
Get calls directed to the right person at any location. Keep your customers happy and guard against lost sales.
Never Miss an Opportunity
Every missed call is a missed opportunity. Call queuing and diversion will help keep them on the line.
ALL THESE BEST-IN-CLASS CALL HANDLING SERVICES ARE INCLUDED IN YOUR 30 DAY FREE TRIAL
With free connection and set-up, plus no need for an engineer or costly hardware, we can get your business number and call handling live the same day.
Call Handling Guide
The ultimate call handling guide for all Windsor Telecom services.
VoIP for Business
The essential guide to our VoIP for Business service.
Number Buying Guide
The ultimate guide to buying a memorable phone number for your business.