I’m responsible for our corporate business and running our office. We have a fantastic range of products and services, which gives our team confidence when talking to customers of any size. I’m a people person and love seeing the team develop and have been involved in sales for 25 years. I regularly travel to France with my wife and 3 children to sample the culture and culinary delights. When time allows I like a leisurely 18 holes at my local club in Surrey.
My professional background lies in product creation and brand management, and online marketing. I’m responsible for shaping and driving Windsor Telecom’s marketing and product strategy.
We are committed to providing the best possible service for our customers by listening, to both them but also to our people. Everyone gets involved in development of our products and services. Our impressive growth rate from 1999 to today is testament to the skills and experience of our dedicated team and our constant focus on innovation and improvement helps us stay ahead of the competition.
Away from the office I can be found spending quality time with my young family, being fiercely competitive on the tennis court, and furthering my keen interest in foreign travel.
Customer Service Advisor
I have over 10 years experience in various roles dealing with people in customer-facing roles, which is my real passion.
When the opportunity arose to come back to Windsor Telecom having worked here a few years ago I jumped at the chance. I am eager to assist our customers and make their experience with us as enjoyable as possible. Having been on the receiving end of poor customer service myself I know how important it is to give our customers the very best service possible when I deal with them.
In my free time, I love cooking, painting and I am always into something new, but never for long! I have a really naughty French Bulldog called Brutus, a husband who is also badly behaved and a step-daughter who is probably the best behaved of all at the grand age of 7!
Sales Team Leader & Premier Account Manager
DDI: 0333 1234 012
I joined Windsor Telecom as a Customer Account Manager, having come from a strong background in hospitality and event management. I gained most of my experience working in hotels in New Zealand and unique venues in London. It is exciting to transfer these skills to a new industry.
I am extremely passionate about my work and my customers’ experience, which is exactly what drew me to Windsor Telecom.
In my spare time I enjoy eating out (a lot!), and working off the calories by training for the London marathon. I love watching my favourite musicians and DJs on tour. I am also ‘Auntie Kat Kat’ to twelve rug rats so enjoy taking part in my auntie duties when time allows.
I am passionate about our business here at Windsor, as well as exceptional service, both to our internal and external customers. We are lucky to have a high performing, high energy team here which makes my job a joy.
My job contributes to the success of the company by providing the management necessary to ensure the company has the correct operational controls to perform effectively and grow. I am responsible for attracting and retaining the right people and for leading on projects that drive the company forwards.
My goal is to make sure Windsor is a fabulous place to work, which translates to an engaged work force where our red carpet ethos is embedded in our company culture.
Outside of work I love everything food related, from growing my own vegetables, to cooking up a storm in the kitchen and feeding my friends.
Sales Team Leader & Premier Account Manager
I join Windsor Telecom from a strong sales and customer service background, eager to assist customers get the most out of their numbers. Prior employment working alongside businesses has allowed me the opportunity to gain valuable skills in order to help improve your company’s efficiency, revenue as well as overall customer experience.
Building relationships is of the utmost importance and key in how I operate. I love combining this with Windsor’s ‘red carpet treatment’ to benefit your business.
Outside of the office I like to spend lots of quality time with family and friends, watching/playing football amongst other sports, as well as listening to a selection of vinyl out of my much cherished collection.
Reports and Billing Coordinator
I joined the Accounts Department in November 2007. Since then, my role has progressed to Reports and Billing Coordinator. My job is varied, with tasks ranging from ensuring our billing process runs smoothly to ensuring company compliance and finally analysing our data to make sure that we are as efficient and competitive as we possibly can be.
Away from work, I have a large family (and a large dog) which take up most of my spare time. My main passion however is travel. I am always looking forward to my next holiday!
My background covers a broad range of technologies across both software and hardware, having worked in research and development for a year as part of my Electronic Engineering degree, which has enabled me to deliver innovative and exciting solutions.
My aim is to use my innovation and creativity at Windsor Telecom through this exciting period of technical development to advance the company’s technical portfolio and client experience.
Outside of work, I enjoy participating in and watching all forms of motorsport, especially Formula 1 and go-karting. I also have a passion for travelling and enjoy visiting new counties on road trips.
New Business Advisor
DDI: 0333 1234 158
I have over 10 years experience in account management, sales and customer service. My aim is to always focus on my customers needs and future aspirations so that I can constantly provide solutions whilst maintaining Windsor Telecom’s Red Carpet Customer Service.
At home I am a mother to two young boys as well as a devoted wife. I love spending days out with my family on long walks and having picnics but I do love a lazy Sunday in front of a film too!
Premier Account Manager
I have a proven track record and passion for outstanding service and achievement, which fits in with Windsor Telecom’s ethos. I love understanding the business needs of each of the companies I deal with and get a buzz out of helping them to implement the right solution for them to enhance efficiency and business performance.
In my free time, I love spending time with my family and friends, and really enjoy live music.
Customer Service Supervisor
After leaving education, I spent 5 years working in the hair and beauty industry which is where I got my passion for Customer Service. I really enjoyed giving my customers a red carpet experience and there is nothing better than knowing that you have delighted a client.
Windsor supported me moving into this new and exciting industry by enrolling me into a Business Administration apprenticeship for a year. After successfully completing the course, I have progressed through the company and am now the Senior Customer Service Advisor. Being the senior, I lead my team to work towards providing excellent service for our customers. I am really proud of the way we work together as a department – we also have a lot of fun along the way!
When I am away from the office, I enjoy all things food related, whether I am eating out or experimenting in my kitchen at home. I also love to wind down by spending quality time with my friends and family.
Customer Service Advisor
I joined Windsor Telecom as a Customer Service Advisor and bring with me over 10 years of customer service experience. I love speaking and dealing with people which plays to my strengths in supporting the in-house team as well as ensuring our customers receive that red carpet treatment that Windsor Telecom is so proud of. I bring with me a positive and sunny attitude to the department and truly believe in going above and beyond for all my customers.
Away from the office, I am training to be an animal behaviourist (which helps with the cheeky sales team!). This allows me to have the perfect work-life balance as I still get to be involved in something on the side I am equally passionate about. I help out at animal charities and will often be involved in local fundraising and fostering animals in need which keeps me busy!
Customer Account Manager
DDI: 0333 1234 014
As a Customer Account Manager, my job is to build relationships with my customers, ensuring that their number fulfils their business needs and effectively grows their business. I am particularly passionate about the benefits a freephone number can bring to a business, especially as they are now free to call from mobiles.
My background is in retail, in an environment where customer service is key. I thoroughly enjoy talking with customers and delivering the ‘red carpet treatment’ that Windsor is so proud of.
In my spare time, you will usually find me walking my dog Ruby (who I am slightly obsessed with) or playing football for Yateley Ladies’ FC. I also love a meal out with my friends!
Head of Product Development
With a focus on software development, my team and I look to research and develop new products & ideas to add to Windsor’s extensive offering. I’m quite the perfectionist and will often be the last one in the office. I’ve been told I’m not your average developer, frequenting the gym most nights and turning my nose up at tea or coffee.
Outside of work, I have an addiction to the gym and like to think of myself as a bit of a foodie, and love trying out new restaurants. I have a strong interest in open source development and like to keep up to date with technology.
My main objective is to make sure that we’re growing the business and strengthening the brand to meet market conditions and supporting our leadership team to ensure this message is embedded right across the organisation.
My background of over 15 years spent working in the City with leading investment houses, has provided me with a unique and first-hand insight into the need to remain one step ahead of our competitors, and we constantly try to rise to that challenge.
In my limited leisure time, my real passion is diving, preferably in the warm waters of Egypt or the Caribbean.
Head of Marketing
I joined the Windsor Team back in 2005, my diverse skill set has ranged from design and user experience to a wealth of experience in creating, managing and executing a variety of our multi-channel marketing campaigns.
I try to make Windsor’s presence look as good as it can, as well our user interfaces being easy for our customers to understand. I’ve worked for various agencies and publications in the past, but it’s really good to be involved on the ‘client’ side.
Aside from work I spend time with my family on, in, or near the sea in Poole.
I have been developing since 2004 and bring this experience to the development team at Windsor Telecom. I have previously worked for an international charity where I developed award winning in-house data platforms. At Windsor Telecom I enjoy working with the latest technologies and are using these in our in house projects for our customers to benefit from.
Outside of work, I run a charity and I can often be found running events and helping to make a difference to people with Cystic Fibrosis. I love the outdoors and spend the rest of my free time playing golf, hiking and travelling to new places as much as I can.
I head up the finance function at Windsor Telecom, before which I worked in manufacturing and distribution for large corporations. My past experience has been invaluable in helping to shape the company’s financial control processes whilst dealing with a sustained period of growth. I am proud of my dedicated team, who are more than willing to help with customer queries and keep things running smoothly. I am very active away from my desk too, trying to stay fit through cycling, hiking and running.
Head of Sales
My role to ensure that my team are providing our customers with a solution to their business needs. Our products are by far the best on the market and it is vital that we get that message across to our customers.
My team is naturally driven as, like everyone at Windsor, we believe and trust in our products and the ability to deliver exactly want our customers require. I run an organised team with a great spirit and encourage them to go the extra mile for themselves, their team members and most importantly our customers.
In my spare time I enjoy most sports, especially football. Spending time with my 2 young daughters is my favourite way to unwind.
New Business Advisor
As a New Business Advisor, I’m here to be your first port of call and introduction to life here at Windsor Telecom, putting your needs before anything else and working alongside you to identify the very best way to catapult your business to the highest level where your telecoms are concerned. I’m passionate about success and bringing a smile to a person’s face, so if you need to smile and you love succeeding, you know where I am!
I’ve come from a Military background where I served in the Royal Military Police. My spare time is all about Music, Sport and of course; when present, being out in the sunshine soaking up the endorphins!
I have always had a passion for numbers and problem solving, but was never quite sure if I could make a career from it. I decided to take the plunge and dedicate myself to a new career change. I started studying for my AAT qualification at home around a full time job, which involved a lot of late night studying, but I loved it more than I expected!
I can honestly say that joining Windsor Telecom has been the best career move I have made in my working life. Everyone in the office has been very welcoming to me joining, and the accounts department have really built my confidence in my new found abilities. I have a strong background in customer service which I have also always enjoyed, so learning about and getting to know our customers on the phone makes my job even more rewarding!
Outside of work, I love to dedicate my time with my husband as he tends to go away quite a bit with his job. We often have friends and family over in the evenings or weekends for drinks, dinner and a good old catch up!
As a developer at Windsor Telecom, I support the development and maintenance of the systems used by both the company and its clients. I started out my development career in advanced analytics and market insights, providing innovative solutions to clients’ needs. I have brought that client focus and passion for innovation with me to Windsor Telecom and aim to ensure that we deliver innovative tools that exceed client expectations every time.
Outside of work I enjoy mountain boarding and seize every opportunity I get to go out and do it. I am also into music and enjoy attending concerts, checking out new artists and going to festivals. I love to stay up to date with new and emerging technologies and the implications that these are likely to have. I also like to socialise with friends and have been known to enjoy a beer or two!
Customer Service Advisor
Whilst raising my two children, I have spent a number of years working as a data supervisor for a market research company, which involved having a great eye for detail. I am excited to have now joined Windsor Telecom as a Customer Service Advisor and return to a role which I have a real passion for. I bring 10 years of customer service experience and a genuine enthusiasm to make a positive difference to my customers. In my spare time I enjoy playing netball for a local club as well as relaxing with my family (not forgetting the dog!).
Digital Marketing Executive
Originally from South Africa, I bring with me over 15 years experience within Telecoms Digital Marketing to the Windsor Telecom team, as well as a passion for transforming businesses into a digital world through smart systems and clever marketing.
In my spare time, I enjoy exploring the UK with my husband and 2 children. I love good food and wine and taking the opportunity to try out new cuisines.
Customer Account Manager
Originally coming from a retail management background, I bring with me to Windsor Telecom a high standard of customer service. I have over 7 years of experience of working with customers on a day to day basis, and it’s something I’m passionate about. I really enjoy providing a high level of customer service, and building relationships with new and existing customers.
When I’m not at work you’ll find me out with friends or spending quality time with family. You will also find me playing cricket, in the summer, captaining the Yateley Ladies first team or, during the winter, you’ll find me captaining my team in the indoor league.