I’m responsible for our corporate business and running our office. We have a fantastic range of products and services, which gives our team confidence when talking to customers of any size. I’m a people person and love seeing the team develop and have been involved in sales for 25 years. I regularly travel to France with my wife and 3 children to sample the culture and culinary delights. When time allows I like a leisurely 18 holes at my local club in Surrey.
My professional background lies in product creation and brand management, and online marketing. I’m responsible for shaping and driving Windsor Telecom’s marketing and product strategy.
We are committed to providing the best possible service for our customers by listening, to both them but also to our people. Everyone gets involved in development of our products and services. Our impressive growth rate from 1999 to today is testament to the skills and experience of our dedicated team and our constant focus on innovation and improvement helps us stay ahead of the competition.
Away from the office I can be found spending quality time with my young family, being fiercely competitive on the tennis court, and furthering my keen interest in foreign travel.
Chief Financial Officer
I joined Windsor Telecom in 2018 excited by the challenge of working with a strong growing business with an outstanding team.
I am a qualified Chartered Accountant with experience as CFO within medium sized growing businesses across a range of sectors leading and developing the people around me.
It is my long-held belief that delivering excellence in terms of Service and Product offerings sits at the heart of growing a strong business and long-term success and this is what Windsor Telecom is all about.
Away from work I enjoy keeping myself fit and always have a challenge in my sights. In 2017 I cycled the length of France and completed the Y3P in my best time yet whilst in 2018 I completed a long-held dream to cycle from Lands End to John O’Groats. Wycombe Wanderers is also my passion whether enjoying a promotion season or battling to avoid the drop.
Sales Team Leader & Premier Account Manager
DDI: 0333 1234 012
I joined Windsor Telecom as a Customer Account Manager, having come from a strong background in hospitality and event management. I gained most of my experience working in hotels in New Zealand and unique venues in London. It is exciting to transfer these skills to a new industry.
I am extremely passionate about my work and my customers’ experience, which is exactly what drew me to Windsor Telecom.
In my spare time I enjoy eating out (a lot!), and working off the calories by training for the London marathon. I love watching my favourite musicians and DJs on tour. I am also ‘Auntie Kat Kat’ to twelve rug rats so enjoy taking part in my auntie duties when time allows.
I am passionate about our business here at Windsor, as well as exceptional service, both to our internal and external customers. We are lucky to have a high performing, high energy team here which makes my job a joy.
My job contributes to the success of the company by providing the management necessary to ensure the company has the correct operational controls to perform effectively and grow. I am responsible for attracting and retaining the right people and for leading on projects that drive the company forwards.
My goal is to make sure Windsor is a fabulous place to work, which translates to an engaged work force where our red carpet ethos is embedded in our company culture.
Outside of work I love everything food related, from growing my own vegetables, to cooking up a storm in the kitchen and feeding my friends.
Sales Team Leader & Premier Account Manager
I join Windsor Telecom from a strong sales and customer service background, eager to assist customers get the most out of their numbers. Prior employment working alongside businesses has allowed me the opportunity to gain valuable skills in order to help improve your company’s efficiency, revenue as well as overall customer experience.
Building relationships is of the utmost importance and key in how I operate. I love combining this with Windsor’s ‘red carpet treatment’ to benefit your business.
Outside of the office I like to spend lots of quality time with family and friends, watching/playing football amongst other sports, as well as listening to a selection of vinyl out of my much cherished collection.
Reports and Billing Coordinator
I joined the Accounts Department in November 2007. Since then, my role has progressed to Reports and Billing Coordinator. My job is varied, with tasks ranging from ensuring our billing process runs smoothly to ensuring company compliance and finally analysing our data to make sure that we are as efficient and competitive as we possibly can be.
Away from work, I have a large family (and a large dog) which take up most of my spare time. My main passion however is travel. I am always looking forward to my next holiday!
My background covers a broad range of technologies across both software and hardware, having worked in research and development for a year as part of my Electronic Engineering degree, which has enabled me to deliver innovative and exciting solutions.
My aim is to use my innovation and creativity at Windsor Telecom through this exciting period of technical development to advance the company’s technical portfolio and client experience.
Outside of work, I enjoy participating in and watching all forms of motorsport, especially Formula 1 and go-karting. I also have a passion for travelling and enjoy visiting new counties on road trips.
New Business Advisor
DDI: 0333 1234 158
I have over 10 years experience in account management, sales and customer service. My aim is to always focus on my customers needs and future aspirations so that I can constantly provide solutions whilst maintaining Windsor Telecom’s Red Carpet Customer Service.
At home I am a mother to two young boys as well as a devoted wife. I love spending days out with my family on long walks and having picnics but I do love a lazy Sunday in front of a film too!
Premier Account Manager
I have a proven track record and passion for outstanding service and achievement, which fits in with Windsor Telecom’s ethos. I love understanding the business needs of each of the companies I deal with and get a buzz out of helping them to implement the right solution for them to enhance efficiency and business performance.
In my free time, I love spending time with my family and friends, and really enjoy live music.
Customer Service Supervisor
After leaving education, I spent 5 years working in the hair and beauty industry which is where I got my passion for Customer Service. I really enjoyed giving my customers a red carpet experience and there is nothing better than knowing that you have delighted a client.
Windsor supported me moving into this new and exciting industry by enrolling me into a Business Administration apprenticeship for a year. After successfully completing the course, I have progressed through the company and am now the Senior Customer Service Advisor. Being the senior, I lead my team to work towards providing excellent service for our customers. I am really proud of the way we work together as a department – we also have a lot of fun along the way!
When I am away from the office, I enjoy all things food related, whether I am eating out or experimenting in my kitchen at home. I also love to wind down by spending quality time with my friends and family.
Channel Account Manager
I joined Windsor Telecom as a Customer Service Advisor and bring with me over 10 years of customer service experience. I love speaking and dealing with people which plays to my strengths in supporting the in-house team as well as ensuring our customers receive that red carpet treatment that Windsor Telecom is so proud of. I bring with me a positive and sunny attitude to the department and truly believe in going above and beyond for all my customers.
Away from the office, I am training to be an animal behaviourist (which helps with the cheeky sales team!). This allows me to have the perfect work-life balance as I still get to be involved in something on the side I am equally passionate about. I help out at animal charities and will often be involved in local fundraising and fostering animals in need which keeps me busy!
Customer Account Manager
DDI: 0333 1234 014
As a Customer Account Manager, my job is to build relationships with my customers, ensuring that their number fulfils their business needs and effectively grows their business. I am particularly passionate about the benefits a freephone number can bring to a business, especially as they are now free to call from mobiles.
My background is in retail, in an environment where customer service is key. I thoroughly enjoy talking with customers and delivering the ‘red carpet treatment’ that Windsor is so proud of.
In my spare time, you will usually find me walking my dog Ruby (who I am slightly obsessed with) or playing football for Yateley Ladies’ FC. I also love a meal out with my friends!
Head of Product Development
With a focus on software development, my team and I look to research and develop new products & ideas to add to Windsor’s extensive offering. I’m quite the perfectionist and will often be the last one in the office. I’ve been told I’m not your average developer, frequenting the gym most nights and turning my nose up at tea or coffee.
Outside of work, I have an addiction to the gym and like to think of myself as a bit of a foodie, and love trying out new restaurants. I have a strong interest in open source development and like to keep up to date with technology.
My main objective is to make sure that we’re growing the business and strengthening the brand to meet market conditions and supporting our leadership team to ensure this message is embedded right across the organisation.
My background of over 15 years spent working in the City with leading investment houses, has provided me with a unique and first-hand insight into the need to remain one step ahead of our competitors, and we constantly try to rise to that challenge.
In my limited leisure time, my real passion is diving, preferably in the warm waters of Egypt or the Caribbean.
Digital Marketing Lead
I joined the Windsor Team back in 2005, my diverse skill set has ranged from design and user experience to a wealth of experience in creating, managing and executing a variety of our multi-channel marketing campaigns.
I try to make Windsor’s presence look as good as it can, as well our user interfaces being easy for our customers to understand. I’ve worked for various agencies and publications in the past, but it’s really good to be involved on the ‘client’ side.
Aside from work I spend time with my family on, in, or near the sea in Poole.
I have been developing since 2004 and bring this experience to the development team at Windsor Telecom. I have previously worked for an international charity where I developed award winning in-house data platforms. At Windsor Telecom I enjoy working with the latest technologies and are using these in our in house projects for our customers to benefit from.
Outside of work, I run a charity and I can often be found running events and helping to make a difference to people with Cystic Fibrosis. I love the outdoors and spend the rest of my free time playing golf, hiking and travelling to new places as much as I can.
I have been programming and building sites from the age of 11, spending most school nights coding instead of doing my homework. Since those days I’ve had 7 years commercial experience ranging from agency work to eCommerce and now into Telecoms. This experience has lead me to having a wide range of skills in both physical tech, software and websites. Outside of work, I help local animal rescue charities, build my own PCs, game and go to metal gigs.
Head of Sales
My role to ensure that my team are providing our customers with a solution to their business needs. Our products are by far the best on the market and it is vital that we get that message across to our customers.
My team is naturally driven as, like everyone at Windsor, we believe and trust in our products and the ability to deliver exactly want our customers require. I run an organised team with a great spirit and encourage them to go the extra mile for themselves, their team members and most importantly our customers.
In my spare time I enjoy most sports, especially football. Spending time with my 2 young daughters is my favourite way to unwind.
Customer Service Advisor
I gained a lot of customer service experience as an event coordinator and am now expanding my knowledge into the Telecoms industry. I love how Windsor Telecom strive for excellent customer service and it was this passion that made me want to join the Customer Service team.
I love working in Customer Service and enjoy ensuring the customer feel at ease at all times and that they feel like royalty.
Outside of the office, I like to spend time with my family and friends, as well as Mia, my blue Staffordshire Bull Terrier. I enjoy looking after my 2 God children, going out for food and drinks with my friends.
Creating words that jump off the page and onto the readers’ lap is my forte.
Writing is my personal passion which is why I want to ensure that the language of Windsor Telecom speaks volumes about the hard work that goes on here. In addition, I also have vast experience with podcasts, having had the opportunity to host, produce and appear on a few down the years.
Outside of work I’m a qualified Level 2 and prospective UEFA B football coach, helping to develop youth football within the local area in both professional and amateur environments.
As a developer at Windsor Telecom, I support the development and maintenance of the systems used by both the company and its clients. I started out my development career in advanced analytics and market insights, providing innovative solutions to clients’ needs. I have brought that client focus and passion for innovation with me to Windsor Telecom and aim to ensure that we deliver innovative tools that exceed client expectations every time.
Outside of work I enjoy mountain boarding and seize every opportunity I get to go out and do it. I am also into music and enjoy attending concerts, checking out new artists and going to festivals. I love to stay up to date with new and emerging technologies and the implications that these are likely to have. I also like to socialise with friends and have been known to enjoy a beer or two!
Premier Customer Support Administrator
Whilst raising my two children, I have spent a number of years working as a data supervisor for a market research company, which involved having a great eye for detail. I am excited to have now joined Windsor Telecom as a Customer Service Advisor and return to a role which I have a real passion for. I bring 10 years of customer service experience and a genuine enthusiasm to make a positive difference to my customers. In my spare time I enjoy playing netball for a local club as well as relaxing with my family (not forgetting the dog!).
Digital Marketing Executive
Originally from South Africa, I bring with me over 15 years experience within Telecoms Digital Marketing to the Windsor Telecom team, as well as a passion for transforming businesses into a digital world through smart systems and clever marketing.
In my spare time, I enjoy exploring the UK with my husband and 2 children. I love good food and wine and taking the opportunity to try out new cuisines.
Non Executive Director
My career in telecoms spans 25+ plus years in companies including Racal, Global Crossing and Intertek. In 2004 I joined Gamma as Business Development Director and have run Product, marketing and Sales over a 13 year period where we transformed the business into one of the most successful technology businesses in the UK. We floated the business on AIM in 2014, and I joined the main board as Chief Operating Officer responsible for most of the functions in a £200m+ business. I left in 2017 to take life a little easier – in theory ! I have worked with the Windsor team for the last 6 months and love the passion, dedication and culture in the business. I provide the board with additional industry insight and hopefully a few pointers based on past experience.
Obsessions include golf (very obsessed), tennis (slightly obsessed) and skiing (only obsessed in January to March). A long suffering Leeds United fan who passionately believes this “is our year” and is proved wrong every single season.
Originally from Hungary, I bring with me puppy dog eyes and the ability to make anybody melt! Voted the cutest member of the team at Windsor Telecom, I ensure that morale is of the very highest level by putting a smile on everyone’s face. My key duties include running off with tissues, playing ball and sleeping.
Away from the office I have a passion for food, long walks and giving the best cuddles ever!
At Windsor Telecom, I support the day-to-day running of the sales ledger whilst taking a personal and individual approach with each of our clients ,we work with, in the Credit Control department.
My background has been in hospitality management, however I have always loved numbers, so moving into accounting was a natural progression for me. I have always been passionate about offering excellent customer service and my role here gives me the perfect opportunity to combine the two. I adore the dynamic in the office – we have a professional environment and always strive to better both ourselves and our processes.
Outside of work, sport is definitely the thing that soothes my soul. From exercising at the gym and yoga to playing squash, I love it all. I love running and I regularly take part in marathons. I also love a good meal out.
Head of Marketing
I’m a senior marketing professional with over 10 years’ experience. My role is to develop a cohesive marketing strategy for Windsor Telecom. I’m responsible for the marketing and communications strategies and brand. I’m a creative, goal-oriented professional who loves to plan and build structure in order to achieve results. There are 3 values that I live by: ‘Work hard and play hard’, ‘If you don’t ask, you don’t get.’ and ‘Teamwork’.
Outside of work I enjoy socialising, whether it’s over a nice cup of tea or something a little stronger!
Customer Account Manager
In the last 10 months I had been working as a part time customer assistant in front of house for a health and social club, as well as completing education. With the experience I’ve had and the skills I’ve gained coming into a new role is very exciting. I am very passionate and will always do everything I can to make sure a customer’s needs are fulfilled to the best of my abilities.
I am an avid football fan with Arsenal being my top team. I’ve also represented Eversley and California Football Club, winning the Surrey and Hampshire county cups in the same season, as well as going unbeaten in the Oxford league for 2 years running. I also like going to live music events around the country with my friends.
Customer Account Manager
My background is in childcare where I have made it a priority to build great relationships with families and always giving them a friendly face to see. A trait I will be bringing to Windsor Telecom with me. I thrive off having good bonds with customers and making sure they are always taken care of and are happy.
In my spare time I enjoy seeing my family which is quite big so there’s never a dull moment! I also enjoy working out and currently do pole fitness. My main reason for working out is so that I can eat whatever I want because I do love to eat!
I worked in the Credit Control sector for over 3 years before joining Windsor Telecom. I have a passion for accounts and have never looked back. I am excited to be working with such a great team here at Windsor Telecom.
Outside of work, I like to spend time with my family, which includes two very naughty kittens. I am fan of heavyweight boxing and Anthony Joshua’s fights. I have a passion for tattoos and I am always planning my next one.
Customer Account Manager
Prior to joining Windsor, my background was in retail, where I honed my interpersonal skills, which are key to building trust with my clients and lifelong customer relationships. I really enjoy problem solving and there is nothing more satisfying than working on an area of one of my clients’ businesses to provide an innovative solution which gives them the opportunity to improve their own efficiency and service levels. If I can help them save money too, that’s a bonus!
In my spare time, I really enjoy socialising with my friends and am always on the lookout for some sensational food and new restaurants. An ideal weekend for me would be to pop into London to see my favourite DJs perform at amazing venues and festivals. I would love to say I enjoy going to the gym, but you’re more likely to find me on the sofa watching Netflix!
Business Development Executive
I have over 3 years sales experience in both consumer and business sales. With this being my passion, I understand how important it is to build a strong relationship with each one of my clients so I can work with them to make their own businesses more profitable. I also have a strong customer service background with customer satisfaction being very important to me. It’s great to be part of a team who continually put service first.
In my free time, I enjoy going to the gym and spending time with my friends and family. My weekends are taken up by being lazy, watching documentaries, eating take outs and getting my nails done.
Business Development Executive
I’ve joined Windsor Telecom from a strong and competitive sales and customer service background. My key focus is to go above and beyond for customers, assuring all their needs and expectations are met to the highest standard. Knowing that Windsor is so passionate about service was what attracted me to the company in the first place and it’s great to be part of a team that lives and breathes high service standards.
I believe that building relationships with our customers is an important part of what we do. We are keen to be a trusted partner with our customers and support them in their own growth.
Outside of work, I enjoy all things to do with cooking, so I end up watching back to back MasterChef. I’m also a mother to my pom (Nala) and love long walks with my pooch.