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Free with all numbers Call Handling Products Vision Call Statistics Bespoke Call Handling Branded Conference Call

Call Handling with Toolbox

Enhance your Inbound Call Handling

Once your number is live, you can choose to add extra services. Whether
you need a simple welcome message, or an out of hours routing plan,
our team are here to help.

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Our Account Managers are here to help you choose the right upgrades. We will work with you to deliver call handling solutions that are tailored to your exact needs. If you have a complex bespoke requirement, you can speak directly with our technical team.

Introduction to Toolbox

View our Introduction to Toolbox video


Toolbox Upgrades

All numbers come with the basic 'Toolbox' product for free, which includes routing to a single target number with instant re-routing, voicemail to email, personalised voicemail greeting, and Vision Lite call statistics.

You can choose to enhance your Toolbox by adding additional call handling features at any time. View our Call Handling Upgrades »

Vision Upgrade

Regardless of your size or sector you work in, Vision call statistics will give you valuable information about your customers. Whether you have one, or multiple Windsor numbers, you can view live inbound call statistics via the web.
View Vision Online Call Statistics in more detail »

Bespoke Solutions

We work closely with organisations to provide call handling solutions that are tailored to their exact needs. We can help with inexpensive simple add-ons - through to very complex, multi-layered contact centre solutions.
View our Bespoke Solutions »

How Toolbox Works

My Windsor is in a league of its own. Every single one of our customers has it as part of their package, regardless of what services they use.

It's an evolving, flexible, easy to use, online business tool. We created it to make our customers' lives even easier and in a world of fast paced business, instant information and online technology, it ticks all the right boxes.

See how easy it is to set up your non geographic numberSee how easy it is to set up your Non Geographic number »
PDF Download our Toolbox Quick Reference guide »

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Calls to 0844 / 0845 numbers will be charged at 7p per minute plus your network access charge.