Unrivalled Service & Support

You'll be pleased to know we take your businesses as seriously as you do. That's why we're the UK's second largest provider of 0845 numbers and have over 8000 happy customers (and growing!).

You're in good hands, we've got over 8 years experience in telecommunications and if there is one thing we've learned it's that people like to be looked after.

Our happy team of dedicated people have the knowledge and experience to ensure you only choose the most suitable numbers and call management services for your business and that you are consistently happy with them.

We proud of the fact that we're able to deliver such a reliable and valuable service to our customers; it means you can focus on successfully growing your business.

Our Service & Support in a Nutshell

Dedicated Account Manager
Instant Call Re-routing (Targetmaster)
Voicemail to Email
Call Reporting
Out of Hours Helpline
Personal Online Account (24 Hour Access)

Dedicated Account Management

From the very start you'll be treated like our only customer. How would you like to have the same person deal with you every time you phoned our offices and who knows your name and your business?

Well, every one of our customers has a dedicated Account Manager whose sole aim is to ensure you are happy and are getting the most out of your numbers and call management services.

Monthly Call Reporting

We believe everyone should be able to learn more about their businesses. Your telephone couldn't be a better source of information, since it will always be your customer's favourite route to you.

Every month we'll give you a breakdown of your inbound calls telling you things like how many important calls you received and missed and what you can do to answer more! Read more on our call reporting.

The Ability to Redirect Your Calls at Anytime

Wouldn't it be useful if you telephone number followed you wherever you went?

Well, yours could. Whether you're in the office, at home, out on the road or simply want to redirect calls to another colleague or voicemail, it takes 30 seconds with our Targetmaster solution and you can do it from anywhere.

This also means you'll have Disaster Recovery for your business. Should your landline go down, simply divert your number and you'll continue to get those important calls and keep your customers happy.

Our customers believe this is an essential business tool, which is why it's free with all our numbers.

Voicemail to Email

Every time somebody leaves you a voicemail it will be instantly forwarded to an email address of your choice, as an audio file. Again this is free with all our numbers.

Voicemail to email meets the needs of contemporary businesses and allows you to effectively store or forward messages to colleagues to deal with.

Personal Online Account

You'll have your own a personal online account, which will allow you to access your call statistics, vital information, change personal details and keep up-to-date with important developments. You'll also receive a username and password to ensure this is secure.

Numbers for life

You can be sure that you can keep your number for life. You'll never have to reprint any stationary or tell everyone your new number again, even if you relocate your business.

We're passionate about investing in and building a sustainable business that continuously meets the needs of our customers and contemporary legislation.

This means our team are experienced, happy, well trained and fully capable of taking care of our customers.

Additionally, it also means that our technology and telecommunications platform is modern, robust and capable of delivering your calls, wherever you may be.

The option of adding advanced call management services as you grow

As you may know we have some of the most advanced and practical call management products on the market. Not all of our customers use them; every one of them is different.

However, it’s important to know that as your business grows you’ll have the option to move up a gear and constantly enhance your telephone system and customer experience.

We will always be able to offer these and at an extremely affordable rate. You’ll never have to juggle several different service providers.

An out-of-hours phone line

In an emergency, you need help and a friendly voice. We’re realistic people and know that not everything happens between 9am and 5pm. That’s why you have access to our team, out of normal working hours, so that you don’t have to wait get answers and will always know where you stand.