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Customer Testimonials

Public Sector

Windsor Telecom work with a wide variety of clients to understand inbound call issues and provide call management solutions to surpass requirements. Here are a selection of our Public sector clients.

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Northamptonshire Police logo

NORTHAMPTONSHIRE POLICE

The Northamptonshire Police constabulary invested in a selection of 0845 numbers with Windsor Telecom Plc. Our fantastic Targetmaster Plus service provides Northamptonshire Police with the flexibility to re-route their numbers to a landline or mobile instantly.
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South Tyneside Council logo   SOUTH TYNESIDE COUNCIL
To date, Windsor Telecom Plc has provided South Tyneside Council with a selection of 0845 and 0800 numbers. Residents of the South Tyneside district are always able to contact the Council free of charge or at a lower rate. Our Vision product also means that calls to South Tyneside Council are able to be managed more efficiently by identifying when peak periods are and the number of lines that are required to reduce missed calls.
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Powys County Council logo   POWYS COUNTY COUNCIL
0845 numbers are used for a variety of different purposes within Powys County Council. They always ensure that callers pay a lower rate to contact the council. The use of our Vision service also means that calls to the 0845 numbers are able to be monitored closely.
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Stockton-On-Tees County Council logo   STOCKTON-ON-TEES BOROUGH COUNCIL
Windsor Telecom Plc was able to provide Stockton on Tees Borough Council with an 0845 number for an automated payment line. Wherever they are located in the UK, callers will always pay a lower rate to contact Stockton On Tees Borough Council.
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Mid Bedfordshire Supplies Ltd logo

MID BEDFORDSHIRE SUPPLIES LTD

In 2003, Mid Bedfordshire District Council replaced their geographic number with a memorable 0845 number from Windsor Telecom Plc. This ensures that callers only ever pay a lower rate to contact the council and means that they are able to reach the correct department without having to be transferred via the switchboard.
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Relate logo

RELATE

To date Relate, the UK 's largest provider of relationship support, hold three 0845 numbers with Windsor Telecom Plc. Our online Vision call statistics package allows Relate, for example, to identify the busiest time of the day and plan for these periods accordingly.
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Recruitment & Employment Confederation logo

RECRUITMENT & EMPLOYMENT CONFEDERATION

The Recruitment & Employment Confederation, the voice of the recruitment industry, apply their 0870 number specifically to deliver a member benefit.

Windsor Telecom’s Vision service
means that The Recruitment & Employment Confederation is able to monitor calls to this number on a daily or even hourly basis.
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St John Ambulance logo  

ST JOHN AMBULANCE DERBYSHIRE

Since 2001, St John Ambulance Derbyshire has used an 0845 number as the main contact number for the County Headquarters and Training Centre. The repitition of '999' ensures that the number is highly memorable and is immediately associated with the emergency services.
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