Neil Burrows
Managing Director

I'm responsible for our corporate business and running our 2 offices in Poole and Farnham. We have a fantastic range of products and services, which gives our team confidence when talking to customers of any size. I'm a people person and love seeing the team develop and have been involved in sales for 25 years. I regularly travel to France with my wife and 3 children to sample the culture and culinary delights. When time allows I like a leisurely 18 holes at my local club in Surrey.

Neil Sherring
Chief Executive

My professional background lies in product creation and brand management, and online marketing. I'm responsible for shaping and driving Windsor Telecom's marketing and product strategy.

We are committed to providing the best possible service for our customers by listening, to both them but also to our people. Everyone gets involved in development of our products and services. Our impressive growth rate from 1999 to today is testament to the skills and experience of our dedicated team and our constant focus on innovation and improvement helps us stay ahead of the competition.

Away from the office I can be found spending quality time with my young family, being fiercely competitive on the tennis court, and furthering my keen interest in foreign travel.

David Bennett
Commercial Director

My main objective is to make sure that we're growing the business and strengthening the brand to meet market conditions and supporting our leadership team to ensure this message is embedded right across the organisation.

My background of over 15 years spent working in the City with leading investment houses, has provided me with a unique and first-hand insight into the need to remain one step ahead of our competitors, and we constantly try to rise to that challenge.

In my limited leisure time, my real passion is diving, preferably in the warm waters of Egypt or the Caribbean.

Julia Porter
Head of Systems & Projects

It's quite impressive to see how far Windsor Telecom has come since I joined in 2000. My current remit focuses on simplifying and automating the way we do things across the business to make us more efficient, freeing-up time to develop new ideas and ultimately provide a better service to our customers. This also includes looking at the systems our clients use to make them user friendly, simple and market leading. To make that happen, I don't dabble with the real tecchy stuff, but liaise closely with those that do - our expert IT team!

Away from the office I'll be burning calories on the mountain bike and at the gym, or burning rubber on the track in my precious Lotus.

James Bailey
Head of I.T.

I head up Windsor's team of web developers and designers, and am responsible for driving our IT strategy to respond to market change and customer demand. My aim is to ensure that, as a company, we can anticipate and respond to changes in technology and identify opportunities for Windsor Telecom to offer new products and services that we know our customers will love. Our internal systems also need to be up to the mark to allow us to respond pro-actively to market changes, and we have already come a long way in this respect over the last 11 years developing a billing and reservation systems and more recently a bespoke CRM system that will allow us to implement new routes to market and extend our marketing reach even further. We are all excited by the new challenges that lie ahead.

In the little free time I have I like to spend it socialising with friends, cycling and going to the gym.

Sonja Fanner
Customer Services

I have been part of Windsor's Customer Service Team for the past 3 years. I am passionate about service excellence, and work hard to make sure our service is consistent and our customers are happy. Customer satisfaction is our number one priority and is what keeps Windsor Telecom one of the leaders in its field.

Originally from South Africa, England is my new home. My family and I love the peaceful life and the people here in my home town of Bournemouth. I am an avid cricket and rugby supporter and listening to my music is how I like to relax.

Anne Turner
People Developer

I was offered the opportunity over two years ago to come and help develop and drive Windsor's people strategy. It's a hands-on role allowing insight into organisational development which really helps in developing the right type of support for our people.

We are all part of one big team here at Windsor, and it's an exciting time for us as we continue to grow. Continuous improvement is actively encouraged, by ensuring everyone has the support they need to stay and develop with us and have some fun along the way!

Away from work, I'm a keen amateur runner taking part in half marathons when I can and I also indulge a lifelong passion for music by singing with a local blues band.

Steve Murphy
Financial Controller

I head up the finance function at Windsor Telecom, before which I worked in manufacturing and distribution for large corporations. My past experience has been invaluable in helping to shape the company's financial control processes whilst dealing with a sustained period of growth. I am proud of my dedicated team, who are more than willing to help with customer queries and keep things running smoothly. I am very active away from my desk too, trying to stay fit through cycling, hiking and running.

Mandy Hill
Head of Partnerships

I have been in telecoms since leaving school, working within a customer facing environment from small local businesses right through to the largest global organisations in the world. I am pleased to be able apply my experience and expertise within Windsor Telecom, in particular my Head of Partnerships role. Backed by an innovative and forward thinking company, I help our re-sellers become as successful in this market as Windsor Telecom is itself. As well as being passionate about my football, I am very fond of huge quantities of Cadburys shared over a good weepy with my daughter.

Jo Wood
Sales Strategy and Training Manager

Effective sales strategy is all about ensuring that our products, our services and our account managers represent the very highest levels of customer service. Having a well trained team at Windsor means that we will carefully tailor advice to every customer's needs and will only recommend services that will genuinely help their business.

As such, my role is to lead, motivate and train our account management team and I am consistently delighted at the excellent feedback and testimonials we receive from happy customers.

Out of the office you may spot me paddling past a riverbank in a canoe or disappearing into the isolated wilds of the Scottish Highlands.

Joanna McGhee
Senior Account Manager

I am the longest serving member of Windsor's sales team and seen many positive changes and developments over my time here. However, the one constant is our mission to provide a unique service and build long lasting relationships with our customers that ensure that our high standards are consistently met.

Away from my desk I can be found outdoors indulging my passions for horse riding, listening to live music and socialising with family and friends. Before I joined Windsor I spent my years travelling and working overseas, these days I try to fit in as much foreign travel as my busy schedule allows.

Usman Afzal
Senior New Business Adviser

I joined the Windsor Telecom team after graduating from University. My main focus is our clients, ensuring that they are all benefiting from the high level of customer service we provide. As for me personally, I enjoy a number of things which include good, yet healthy food, socialising with friends and family and just having a good time. My passion is keeping fit, the main reason why my family thinks that the gym is my second home.

Lance Clark
Senior Account Manager

After graduating from Reading University, I joined Windsor Telecom in June 2008. It was initially the 'red carpet' treatment it strives to offer its customers that convinced me that Windsor Telecom was the company for me. My main focus is to engage with both existing and prospective customers to ascertain how our products and services can best meet their needs. When off the phones and out of the office, you'll find me attached to a Wii remote, rustling up some tasty grub or doing round-offs, back tucks and handsprings on a tumble track!

David Brassett
New Business Adviser

I am delighted to be part of Windsor Telecom's account management team, My particular focus is to help guide our new customers through our range of services in order to select the product and number that is right for them. I am always looking for new challenges or bespoke customer requirements to expand my skills, knowledge and experience even further. With a customer service approach that's second to none, and a culture of commitment to excel, Windsor was clearly the right choice for me from Day One. Away from work, I am an avid gamer, and if not at my PC, I'm either in the kitchen cooking up a storm (eat your heart out Nigella!), or listening to music and singing along – badly (sorry neighbours!)

David McDougall
New Business Adviser

I love working here! Windsor Telecom's great products and excellent customer services were what originally attracted me most to the role as well as working as part of a friendly, supportive team of people. Windsor has a busy and bustling environment and am very excited to be advising customers about products I truly believe in. Away from my desk I can be found at the top of an indoor climbing wall or enjoying my leisure time.

Andrew Ulph
New Business Adviser

I joined Windsor because the company provided a unique and highly beneficial product to its' customers. That and the long term personal care and support in building business relationships for the future appealed.

I enjoy Art, flying and Formula One. In a state of madness I took up Marathon running for charity and am convinced I am now an inch or two shorter!

Chris Spring
New Business Adviser

I am very excited about the future of Windsor Telecom. It's a great company to work for. The products we offer are the best in the industry and we have a very high retention rate with our customers, by always offering fantastic customer service, and suiting our customer's needs to our products.

I enjoy socialising with family and friends, keeping fit and playing lots of sport.

Jamie Brand
New Business Adviser

I spent a number of my early working years in a digital advertising based background where I enjoyed finding and putting into place on-line marketing solutions for a wide range of UK based businesses. Providing a good customer service and being able to gradually watch these businesses grow with my help was, and is, something I pride myself on. Whilst working at Windsor, I have found the products and packages here provide a far more rapid growth and positive response for businesses!

Out of working hours, I will most likely be found socialising with friends or playing in a competitive standard of football.

Lee Curtis
New Business Adviser

Initially from a land and property background, and after living in Spain for ten years, I joined Windsor Telecom as a company at the forefront of technology in its industry. I feel I make a difference to every customer to help them achieve their financial goals & marketing initiatives.

When not in the office, you will probably find me in the gym, playing ice hockey or spending time with my family.

Michael Smith
New Business Adviser

The changes and improvements that we have implemented to our services and continue to implement as we evolve into the future make Windsor Telecom a great place to work. I look forward to advising my customers and taking them on the "Windsor Telecom experience" ensuring that our high standards are consistently met.

When I am out of the office, I enjoy spending time with my family, taking my children on various activities, socialising with friends and going to the local gym. I also enjoy helping with DIY around the house.

Michael Lee
New Business Adviser

I am a member of the Windsor Telecom customer advisers team and I have to say that I am extremely excited about what lies ahead for Windsor. The professional and unique service provided by Windsor ensures great customer satisfaction and shows what a fantastic product we have.

In my spare time I love getting involved in all sports, with football being my main passion. I also enjoy socialising with friends and family.

Aaron Sinclair
New Business Adviser

My background has always been in freelance sales but I was delighted to be offered a position as New Business Advisor in Windsor’s team. I love the great team ethic at Windsor where we all help each other to make sure we give our customers the best service possible. Working in a fast paced sales environment, I live by the work hard, play hard maxim! Away from the office, I love foreign travel, soaking up the sun – preferably all inclusive!

Sarah Evans
New Business Adviser

Coming from a sales background, more recently in the telecoms sector, I was pleased to be offered the opportunity to join Windsor Telecom's new business team. The prospect of selling such a great range of cost effective, customer friendly products and services really excites me and makes my job of helping to find the right solution for our customers a very rewarding one.

Away from work, I spend a lot of time at the yard with the horses, riding, mucking out, moving hay/feed - but I also love socialising with family and friends, playing pool and letting my hair down on the dance floor!

Tanya King
New Business Adviser

Originally working in the advertising sector, I moved on to field and telesales as I found I loved the buzz of meeting and exceeding targets.

I really enjoy working at Windsor and feel fortunate to have such a great team of people to work with. Giving our customers the best experience we can is our priority.

In my spare time as well socialising with family and friends, I enjoy painting, going to see live bands and festivals, and sports (spectating only though!)

Chris Hemmings
Senior Web Developer and Team Leader

The possibilities that can come with providing on-line services have always fascinated me and this is why I'm working as part Windsor Telecom's web development team. I enjoy employing the latest methods and techniques to provide our customers with an intuitive, functional and visually pleasing environment to manage their accounts and services.

A few of my favourite pastimes include trying to make the tiny new addition to my family laugh as much as possible and carrying out 'improvements' to our house using inappropriate power tools.

Jonathan White
Web Developer

I joined Windsor Telecom's IT team as a web developer in early 2008, moving over from my original career as a Chef! I have a keen interest in computers and technology in general and really enjoy developing my skills working alongside my more experienced colleagues.

I am a passionate football fan. I also have an interest in art, my favourite artists include Nina Ribeiro and Bob Ross. As well as watching sports I regularly participate in them too and have helped coach the under 16's football team in Corfe Castle.

Matt Dickeson
Graphic & Web Designer

I'm the company's in house designer. I try to make Windsor's presence on the internet look as good as it can, as well as it being easy for our customers to understand. I've worked for various agencies and publications in the past, but it's really good to be involved on the 'client' side.

Aside from work I'm quite often found in front of a screen being shot and shouted at by many different nationalities and cultures in online videogames. When I'm not doing that, I'm usually on, in, or near the sea in Poole

Jeanette Garton
Accounts Supervisor

I joined Windsor Telecom in September 2006, concentrating purely on credit control. I have learned a lot since then. Company growth soon led to an increased team in 2007. We are a highly effective but friendly credit control duo. We run a very professional service and love the daily contact with our customers. Weekends are precious to me, and I like nothing better than spending time with my husband, eating out and going to see the latest releases at the cinema.

Hayley Perrin
Credit Control

I joined the Accounts Department in the Farnham office in November 2007. My job as Credit Controller is to ensure all customer accounts are running smoothly and efficiently. Much of my time is spent on the phone building relationships with our very large customer database. Away from work, I have a large family (and a large dog) which take up most of my spare time. My main passion however is travel. I am always looking forward to my next holiday!

Kayleigh Archer
Sales/Reseller Support

My focus is on making sure things are as smooth as possible from the point of sale to the connection both for our Account Manager team and most importantly for our customers. I will also be assisting our growing number of Re-sellers and giving them all of the help and support they need to make the best of the services which we offer.

Away from work, I like to keep myself fit, running, mountain biking and skiing. I also enjoy spending time with my friends and family.

Lauren Wallace
Marketing Coodinator

I was recently offered the opportunity to work for Windsor Telecom, after working as a marketer within the media industry since graduating in 2005. I was really impressed with Windsor's focus on marketing orientation, which I've found really refreshing as a lot of companies still don't put the customer at the heart of everything they do. Offering customers innovative and bespoke products is one of Windsor's core values, again, something I am passionate about as a marketing professional. I look after all our marketing and PR, demonstrating to clients (old and new) how they can grow their businesses through our in-bound call solutions.

Out of the office you can find me out on my bike, making the most of the Dorset countryside after ten years of living in London.