Reseller News January 2013
18th Jan, 2013
I'd like to start by wishing you a Happy and prosperous New Year, hopefully you had a great Christmas and a restful break.
There have been a few questions relating to the drop in call traffic over the Christmas period, I can confirm that our overall stats show that virtually all customers and re-sellers had a 20-30% drop in volume, this was largely experienced in the last 2 weeks of December due to the way the holidays fell. This seasonal drop is in keeping with previous years traffic volumes.
Well done to those of you who took advantage of the half price offer on Diamond Numbers and I hope the extra margin earnt comes in useful during January!
We have updated our website to further simplify the products and services and make the login to My Windsor easier , please have a look around the site and see if helps with ideas for your own website.
With the start of January I have some special offers for you, up until the 28 February the following intelligent components are in our New Year Sale, the reduced rental will remain for the life of the product:
Intro Message reduced from £1 to Free of Charge - Enables customers to offer a professional welcome message or to pass on information to callers prior to answering.
Ratio Call Delivery half price : Reduced from £2 to £1 per month - Enables call delivery to be tailored to the answering capabilities of the site.
Simultaneous Call Delivery half price : reduced from £3 to £1.50 per month - Place calls to upto seven handsets at any one time to provide the maximum opportunity for answering.
Time of Day Routing half price - Reduced from £2 to £1 per month - Enables for the setting up of in and out of hours so that calls can be answered appropriately dependant on business hours.
These are great offers designed to help you help you customers provide a better customer experience and improve business efficiencies, if you need any further information on these or any other products just call or email us.
With best wishes,
Head of Partnerships
Windsor Telecom plc
Farnham Business Park
Tel: 0333 123 5020
Fax: 0333 123 5040
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