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News
Our products and services are always evolving and gaining recognition.
Windsor is dedicated to moving with times and keeping up-to-date with
industry developments. Here’s a few news items which may interest
you.
News, Views & Chat
We've always been committed to bringing you topical, interesting and important news. That's why you'll now find all our up-to-date news, important announcements and feedback on our new Blog, Windsor's World.
Why not take a look at our recent posts here. You’ll even have the opportunity to comment and have your say on numerous subjects.
More than you'd expect from a newsletter
Customer engagement and empowerment has always been at the forefront
of Windsor's values. This is embodied in our new newsletter and e-resource
SoundBoard.
Not only does this bring you relevant and up-to-date news, it's
also the start of some important and ongoing relationships with
market leading companies.
In our first edition we took a contemporary look at Business Development
with Peter Watler from Milestones
Development. This addressed issues we all face and should not
avoid, such as Strategic Planning and The Sales Cycle. Download
your copy here Business
Development in 2007.
We also worked with Latitude, leaders in search marketing to produce
the nonsense guide to 5
Ways to Succeed with Google Adwords. Something every business
in the world would profit from.
SoundBoard now has over 6000 subscribers from our business community,
many of whom took full advantage of these topical guides and articles,
as well as trying their luck with our competition. SoundBoard will
now be a regular feature for all those that want to be the first
to know how to embrace contemporary business opportunities and tackle
key issues. See
more on SoundBoard - Issue One.
0800 Number Strengthens Poole Pottery Appeal
Windsor Telecom joined local companies within the region recently
by providing support to workers whose jobs were axed the week before
Christmas.
Windsor stepped forward by providing a freephone 0800 number and
offered to cover the call costs. This meant local workers and their
families had a free and memorable phone number to contact their
union and gain support and guidance.
The number was promoted by local radio station 2CR
FM and The Bournemouth
Daily Echo and with their help a campaign to support axed workers
and their families soon got into full swing. The Transport and General
Workers Union launched the appeal inviting businesses and locals
alike to donate whatever they could to help workers through Christmas
and find new jobs within the region.
The freephone 0800 number provided by Windsor certainly added to
the appeals success and when mentioned in the media encouraged people
to pick up the phone to help or seek advice.
The Windsor Team is Growing
Right now we’re investing in developing our product range and the
way we look after our customers. From the very start we’ve always
been passionate about customer care and value for money. Whatever
we're doing we take pride in bringing you the best, with no compromises.
We’re at an exciting stage in our development and this means that
we’re able to grow our friendly and dedicated team of staff. Our
Account Management Team is growing and for you this means one thing
– even more commitment to you.
Over the next few weeks we'll be taking on four new and experienced
people to expand and reinforce our already committed Account Management
Team. Susie, Neil, Andrew, Jo and Adam have been key to ensuring
we exceed your expectations as your telecom providers. Their knowledge
and experience are sure to help our new team members settle in and
become central people in our aim to bring you the best.
‘Live customer service’ on our website
As part of our intention to constantly improve customer service, Windsor Telecom has recently introduced ‘Live Support’ to our website. This means that if you have any questions, need more information or would like to be directed to a particular page whilst browsing our website, one of our team will be able to help, simply by you clicking our ‘Live Support’ link. You can engage in a live conversation with our Customer Service team giving you instant support anywhere on the site. Why not give it a try? (Link to live support)
How much would you pay for a memorable number?
A UK mobile phone number sold at auction recently for $116,500!!
The charity auction organised by Qatar Telecom (Qtel) in the wealthy Gulf Arab state. Some 100 phone lines were for sale at the auction held in a Doha hotel and raised a total of five million riyals ($A1.95 million).
The memorable number '5111511' sold for 320,000 riyals ($A116,500), while the lowest winning bid was 8500 riyals ($A3240).
See the full story here www.smh.com.au
Windsor give you a FREE £25 Amazon Gift Voucher!
All customers who spend over £199 on the Windsor Telecom website will now get a complementary £25 Amazon gift voucher. Amazon.co.uk is now one of the most popular sites for purchasing a wide variety of products including; books, CD’s, DVD’s, MP3 players, digital cameras, coffee machines and much more. They also enable independent sellers to sell new and used items on their website via Amazon.co.uk Marketplace.
Second Largest Supplier of 0845 Numbers
According to a recently published OfCom report Windsor Telecom is the SECOND largest supplier of 0845 numbers in the UK. This underlines Windsor Telecoms growth and popularity as a major provider or memorable numbers and call management solutions in a very competitive marketplace.
The findings also confirm how important memorable numbers are to businesses, for example ‘83% of SME's believe that their non-geographic telephone numbers are important to them’ and ‘Around 4 in 10 SME's with 0800, 0870 and 0845 numbers use them as their main switch board number’
View the research report:
http://www.windsor-telecom.co.uk/pdf/ofcom.pdf
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