Free Call Handling Features
Control your inbound calls with Toolbox
Each of our numbers come with really useful features that help your business
and give you greater control over how your callers are dealt with.
MyWindsor Online Management
Real time control of your Windsor Phone Number via the web.
- Modify the settings on your call handling features
- Reroute your Windsor Number to a new target number
- View call statistics
- Contact your dedicated account manager easily
Dedicated Account Manager
You can choose to contact your Account Manager via their direct line or by email.
- Complete peace of mind with our red carpet service
- Your personal point of contact from day one
- Direct line through to your named contact
- Meet The Team »
Instant Call Rerouting
Reroute your Windsor number to any landline or mobile. Make live changes via the web or using any phone keypad. View detailed information about Instant call rerouting »
- Change where you receive your calls at anytime
- Divert your calls to any landline, mobile or upgrade to re-route abroad
- Perfect if you relocate or urgently need to change where you receive calls
- Ideal Disaster Recovery solution if landline fails or office needs to be evacuated
- Route to call answering service out of hours
- Send calls to another office
Route to Mobile
Your Windsor phone number can be routed to any UK mobile number.
You can instantly change the target number at any time via Instant call rerouting.
- Control which mobile number you want to receive your calls on
- Reroute your Windsor number via the web or by using any phone keypad
- Particularly useful for out of hours, or if you use live messaging services
- Great for disaster recovery in an emergency, or if your landline goes down
- With Call Whisper turned on you'll know if the call is personal or business
- See the cost of routing your calls to a mobile phone »
Voicemail to Email
Perfect for when you can't answer the call, or out of hours. Receive your messages by email.
- Get all your voicemails sent to your email inbox as MP3s
- Simply listen to voicemails on your PC/MAC and via MyWindsor
- Also works with Blackberry/I-Phones/Android etc
- Change the email address at any time via MyWindsor
- Forward voicemails to colleagues or homeworkers
- Easily manageable by storing audio files in your email folders
Vision Lite
View your summary call statistics online.
- Reports show missed/engaged/answered calls
- Helpful for planning staffing and monitoring marketing activity
- Upgrade to Vision to get much more detail with live call statistics »
Fax2Email
Choose to use your number as a Fax to Email. All of your faxes are sent by email as PDF or JPEG attachments. View detailed information about Fax To Email »
- No need for a traditional fax machine
- Get faxes straight into any email inbox
- A greener solution than a fax machine
- Fax to Email has no paper or maintenance costs
- Share faxes easily with colleagues by simply forwarding emails
- Store your faxes using your email folders, or view using MyWindsor
- No need to install any software or equipment
- Complete confidentiality as no faxes left in tray
