For over 10 years Windsor has worked with companies of all sizes to improve their inbound call handling. We want to give you the freedom you need to concentrate on the issues that are most important for your business: saving money, ensuring business continuity and increasing productivity.
Our solutions offer these key benefits
- Avoid long-term, complex and expensive hardware-based solutions
- Work with us to design a simple, easy to use network-based bespoke solution
- Cut telecoms spend whilst improving your service delivery
- Improve the experience of your callers and route calls efficiently
- Reduce costs through flexible working (staff can hot-desk or work from home)
- Fix inbound call costs with a tailor-made call minute package
- We can work directly with you, or via outsource/systems integration partners
- Provide dependable call routing to enhance customer service
- Design a bespoke call recording solution to suit your business
- Use out of hours/emergency routing to provide a continuous service
- Setup a tailor-made Zone Plan directing callers based on their location
- Switch your existing 08x numbers to Windsor to reduce costs
For a no obligation discussion about your Call Handling needs, contact our expert team today on 0333 123 1010 or make a quick enquiry online.