Workplace Policy

Windsor Telecom takes its responsibilities seriously in the treatment of its people and for providing a working environment in which all its people, colleagues and business partners are treated with dignity and respect.

We have always believed that we can only achieve long-term success if we have the co-operation and commitment of skilled, satisfied and motivated people. We strive to create a culture in which our people can thrive and our policies are designed to underpin this culture and support our core values.

The company is fully committed to providing equal opportunities throughout employment, including recruitment processes and throughout employment, including rewarding performance, excellent training and promotion opportunities. Our policy is to employ and promote people based solely on their abilities, skills, qualifications, positive attitude and suitability for the role. Line Managers have a duty to ensure equal treatment of all employees.

We provide::

• Flexible working to enable our staff to establish an appropriate work-life balance, subject of course to meeting the needs of our customers.

• Equal opportunities - we value diversity in the workplace and are committed to giving each individual access to the same opportunities.

• High standards of training and development. Our pay structure and other benefits are monitored and reviewed regularly. The company does not discriminate against part-time employees or fixed-term workers in relation to their terms and conditions of employment and /or benefits. Windsor Telecom does not tolerate any form of harassment, victimisation or bullying in the workplace. A Grievance Procedure exists for employees to report any breach of the company's policy.

The Windsor Way::

We are especially proud of our People Charter that captures the spirit and ethos of Windsor Telecom. It describes the way we work and how we want to be seen by our people, by business partners and our customers. The Customer Charter puts this into practice with defined standards of service excellence.

Customer_Charter.pdf

Our_People_Charter.pdf

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