Our Principles

Be the best for inbound telecoms

Windsor Telecom’s customer management strategy ultimately focuses on placing customers at the heart of our organisation, delivering good ‘old fashioned customer service’ and developing long term business relationships with you, so that you can take control of your own telecoms.

Show respect for the environment

Windsor Telecom have a number policies in place to ensure that we contribute towards sustaining the environment. All employees are encouraged to recycle all paper and card in a red recycling bag, which is situated in a prominent place in the Head Office and collected on a weekly basis by Hurn Recycling.

Everytime a printer or fax ink cartridge needs to be replaced, the redundant cartridge is sent off to a recycling plant in order to minimise their negative impact on the environment. Staff members also drink water in plastic re-usable tumblers rather than throw away plastic cups. Windsor Telecom encourages employees to cycle to work if they are able to or if this is not possible we promote a car share scheme to reduce C02 exhaust emissions and traffic congestion in the local area.

More recently we have introduced a number of Eco-friendly schemes including:

Collecting milk bottle tops for charity.
Envelopes reused for internal circulation
Eco-friendly kitchen products
Fairtrade, organic tea and coffee
Lots more plants!
Recycle waste: A collection for cans, cardboard, glass, and plastic bottles
Buying recycled paper
Reduce hard copies of documents wherever possible
Switch off lights and electrical equipment when not in use

Have a positive impact on our community

Since September 2005, Windsor Telecom has been a member of the Dorset Business Association and the Surrey Chambers of Commerce for their two respective offices. All other members of the Dorset Business Association and the Surrey Chambers of Commerce are entitled to discounted Windsor Telecom services.

Our Poole girls recently took part in the ‘Race for Life’ and were sponsored by Windsor Telecom. They raised a total of £1500 to contribute towards advances in breast cancer care. Neil Sherring is also a keen supporter of The Joseph Weld Hospice in Dorchester, Dorset.

Be a great place to work

We have a team of committed, hard-working people who deliver world-class products, services, help and advice to our customers. In return we provide excellent training, development opportunities and incentives. We are looking to introduce our Staff Share Scheme in the next 12 months. As an employer we are flexible and fully encourage our team to 'run their own business' within ours.