Why Join Us?

Windsor Telecom is now a key player in the UK Telecoms market. Our growth record over the last 10 years reflects our commitment to build and deliver value added, quality products and services to our ever expanding customer base.

Windsor Telecom has achieved Investor in People Bronze accreditation which recognizes our commitment to investing in the people who make our success happen. We look for special qualities when recruiting to build a winning combination of skill, and expertise and can-do attitude to achieve our aim to be the best telecoms company within our market place.

Windsor Telecom invests in the development of our people through its open and supportive culture and commitment to continuous improvement, through ongoing learning and development.

Windsor Telecom offers a competitive annual salary and employee benefits which includes pension scheme and healthcare.

Windsor's Commitment

We offer a flexible work environment to help you achieve the highest levels of performance as well as maintain a healthy work-life balance. Our approach to flexible working goes a long way to recognising individual strengths and we aim to create a working environment that is stimulating and results oriented.

As well as providing you with a safe and healthy place to work, we are increasingly aware of our duty as a responsible organisation to reduce our impact on the wider environment.

People Development

Our commitment to learning and development has been recognised through our Investor in People accreditation.

At Windsor Telecom we aim to provide flexible learning and development opportunities that enable and empower our people to own and shape their role within the business, to fulfill their potential and contribute to Windsor's success story.

All new joiners are taken through a comprehensive, structured induction from Day 1, including a personal introduction to the Directors and Senior Management Team in the first week. Very quickly you will feel part of the team and know what Windsor's all about and how your role fits into the bigger picture. We believe in regular assessment and evaluation of how you're doing through both structured Performance Development Reviews and regular 1-2-1 time with your manager, to discuss your training and development needs and also your wider career aspirations – so you can see the way ahead.

We also support people who wish to obtain professional and technical qualifications at a range of levels in a range of subjects. Every team member is a vital cog in Windsor's wheel. We believe in recognising, rewarding and celebrating your contribution to our business and the part you play in delivering world-class service to our customers.

As well as supporting you in your own development, you can also look forward to a core set of Windsor benefits:

» Competitive salaries
» Starting entitlement of 23 days holiday per annum for the majority of our employees
» Employer contributory stakeholder Pension Plan
» Private Medical Insurance, after qualifying period
» The chance to participate in our Share Incentive Plan
» Peer-nominated employee award schemes

Windsor Benefits - Way to go!

Here at Windsor, we have come a long way already in building a culture of continuous improvement, and a strong teamwork ethos. Our bigger aim as a people-centered company is to achieve recognition as a 'Best Company' to work for. We're already IIP accredited, and are actively working to improve our employer brand as we continue to grow:

» From day 1, we offer free optician check-ups
» Company Health plan for people who stay with Windsor for 1 year or more
» Our regular team get-togethers includes healthy lunches with loads of fresh fruit
» Fresh mineral water and free hot drinks available throughout the day
» Regular team activity events where we share ideas and social activities

Equality

Windsor Telecom is an equal opportunity employer. The Company wholeheartedly supports the principle of equality in employment and opposes all forms of unlawful or unfair discrimination on any grounds. We are committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is for our workforce to be truly representative of all sections of our society.

Vacancies

Below is a selection of the vacancies we currently have available.

We are always looking for high calibre people who can bring value to our business. If you feel your skills and experience matches one of our advertised roles, or you believe yourself to be exceptionally talented – please get in touch – we want to hear from you.

Channel Manager
Work Smart - with Windsor Telecom

Location: Farnham, Surrey
Salary: Competitive salary based on experience

Job Overview:
To manage the company’s overall relationship with reseller/dealer partners, educating, promoting & sharing best practice with them, to increase sales and revenue generation opportunities, maintaining effective lines of communication internally & externally and actively contribute to Windsor Telecom’s commitment to continuous improvement at individual, team & company level.

Key Responsibilities
• Lead the development and effectiveness of the reseller/dealer partnerships in line with agreed      business plan/specific targets.
• Track and manage achievement of project milestones to agreed timescales, when rolling out    new products to partners. Liaise with internal departments to ensure deadlines are adhered to.
• Pro-actively recruit new resellers with existing NGN Traffic.
• Develop/co-ordinate effective activities and communication and internally within Windsor Telecom in relation to partnership development.
• Manage/improve the partnership reseller/dealer support function, track/analyse results and    produce regular management information reports.
• Manage and co-ordinate introduction of new Windsor products and support services to    reseller/dealer partners.
• Maximise all PR opportunities in relation to Windsor reseller/dealer partnerships.
• Make regular visits to reseller /dealer partners, co-ordinate all training in-house and on-site.
• Work with reseller /dealer partners to effectively promote and sell on Windsor products and    services to their clients’ local markets.
• Work with reseller /dealer partners to create sales plans to create future additional revenue streams for Windsor Telecom.
• Work with reseller /dealer partners to create market opportunities and analysis of plans, advise    on how they can serve specific client groups.
• Track, analyse & make recommendations regarding pricing, as well as placement of products.
• Manage possible conflicts between reseller/dealer partners and Windsor’s sales function.
• Maintain awareness and knowledge of marketplace and telecommunications sector relevant to   role purpose.
• Maintaining records, systems and controls to maximise efficiency and effective dissemination of    information.

How to Apply
Download a full Role Profile.

Please fill out the following application form and send or email along with your CV to: Sue Kempton, Windsor Telecom Plc, 1st Floor, Tilford House, Farnham Business Park, Farnham. GU9 8QT.

Web Developer
Work Smart - with Windsor Telecom

Location: Farnham, Surrey
Salary: Competitive salary based on experience

Job Overview:
Development and customisation of Windsor Telecom’s IT platform, and to its e-commerce website and provide enhanced functionality of all IT related systems and process to increase efficiency across the organisation at all levels.

Key Responsibilities

• Development of features and extensions to Windsor Telecom’s e-Commerce website.
• Maintaining and improving back-office systems and tools to support sales, service delivery and products/pricing packages.
• Provision of statistical reports as required by Directors and management.
• Lead on creation, build, implementation and ongoing development of company intranet.
• Assisting with development of current systems and implementation of new systems.
• Ensuring IT contributes to Windsor Telecom’s growth objectives and improves bottom line.
• Maintaining effective lines of communication with managers/teams across the company.
• Maintain consistent work outputs and perform within targets set by Head of IT.
• To carry out tasks to best of ability to agreed timescale and deadlines.
• Maintaining awareness and knowledge of marketplace and telecommunications sector
• Attend employee training and development activities as required.
• Shared responsibility for company-wide IT and maintenance including support to non-IT staff.
• Identify new development techniques that will benefit the team capability and product output.
• To anticipate and implement strategies for growth & to monitor system efficiency.
• To make active contribution to Windsor Telecom’s commitment to continuous improvement at individual, team and company level.
• To get involved in any other job related duties as required by Head of IT.

How to Apply
Download a full Role Profile.

Please fill out the following application form and send or email along with your CV to: Sue Kempton,  Windsor Telecom Plc, 1st Floor, Tilford House, Farnham Business Park, Farnham. GU9 8QT.

Common Questions

How does Windsor Telecom’s hiring process work?

Our selection and hiring process makes sure your application is dealt with efficiently and normally includes:

Initial telephone interview
Some roles require an initial telephone screening interview. This will take no more than 15 minutes. Following this, you will be advised if you have been successful in being selected for face to face interview within 2 days.

First Interview (Face to Face)
Interviews are normally held at our office in Farnham and conducted by our recruitment manager and possibly the hiring line manager and typically last up to 1 hour. For some client facing roles, you may be asked to take part in a telephone role play. You will be notified in advance if this is the case and a brief will be provided. For some administration roles, you may be required to take a keyboard/computer literacy test. Again you will be advised in advance if this is the case. After interview you will be notified if you have been selected for second interview usually within 3 days.

Second Interview (Face to Face)
Second interviews are an opportunity to meet with your prospective line manager and in some cases fellow team members. The interview panel may consist of up to three people. For senior management roles, or sales roles you may be set a task which could include a presentation. After a second interview you will receive feedback and be notified of whether or not an offer of employment is being made. Feedback from second interviews is usually provided within 2-5 days of attending interview.

Pre-Employment Screening
All offers of employment with Windsor Telecom are strictly subject to satisfactory completion of our standard application form which covers all necessary pre-employment screening and take up of suitable references.

What opportunity exists for career development?
Windsor Telecom invests in people, and learning is key to achievement of our business goals and long term development strategy. Opportunity exists across the organisation, for individuals wishing to further their career within client services, B2B sales, marketing, IT, and finance.

What are your employee benefits?
Our employment benefit package includes (standard):

• 23 days annual paid holiday (rising with service)
• Healthcare Insurance
• Stakeholder Pension
• Childcare Voucher Scheme
• Free parking

Some senior positions may include additional benefits such as:

• Life Cover
• Permanent Health Insurance (income protection)
• Private Medical Insurance
• Car Allowance
• Mobile phone, Laptop, Blackberry

Preparing For Your Interview:

Do your research prior to interview
People often fail at interview due to lack of preparation beforehand. Make sure that you understand what the company does and the services it provides. You should have a good understanding of the position you are applying for before you attend the interview. You should aim to identify what competitors exist and it is advisable when attending an interview to have some wider knowledge of the company and its marketplace. Most importantly, make sure you have questions ready for the interviewer. Be prepared to say exactly why you want to work for Windsor Telecom and what skills and experience you can bring to the company.

Plan your journey
Always arrive in plenty of time. In the event of unexpected delays, telephone the company to advise you will be delayed getting to the interview. Ensure you plan your journey well ahead of your interview.

Be ready for your interview
Interviewers want to establish if you are the right person for the position being recruited. It is vital you are both ready for the questions you will be asked and have the ability to demonstrate competency along with evidence of experience.

Think about:
• Why are you applying for the position?
• What skills and talent you can bring to the company?
• What are your strengths and weaknesses?
• What have you achieved in your career to date?
• Be ready to give examples of your experience!

How To Apply

Click the vacancies tab above to see a list of our current vacancies and apply on line

For an informal chat about any of the vacancies or general enquiry about working for Windsor Telecom or to submit your CV on a speculative basis, please contact:

Sue Kempton
HR Manager
Windsor Telecom
1st Floor
Tilford House
Farnham Business Park
Farnham
Surrey
GU9 8QT

Email
Tel: 0333 1234 031
Fax: 0333 1234 231