Vision Online Call Statistics
Our industry leading marketing package, that gives you real-time access to inbound call information via the web. You can see exactly who has called your number(s) and measure the effectiveness of your advertising.
- View missed or engaged calls
- See the number of calls that go to voicemail
- See how long it takes your staff to answer the phone
- Check the number of simultaneous calls
- Measure the success of each marketing campaign and ROI
- Our map shows the geographic location of your callers
- Produce reports for management meetings
- Review your call volumes and adjust staffing levels accordingly
- Use a different Windsor Number on your website and track your web enquiries
- If you have multiple Windsor numbers, all will be displayed on Vision
Full CLI
Caller Line Identity (CLI) is the presentation of the incoming caller’s telephone number. Vision reports contain the first part of each telephone number that has called you. This is of helpful for gathering inbound call statistics, but there may be occasions when you need the full CLI of the number that has called you. The Full CLI feature is available and can be ordered and installed on competition of a signed disclaimer.
Vision call statistics is an important tool for any organisation of any size. It is easy to use and all you need is web access to view your inbound calls. Vision is included in all of our call packages. See a 3 minute demo now »
Enhance your Customer Service
In today's competitive marketplace people expect great customer service. With live call statistics you can monitor your service levels and improve your customers experience.
- See how long it takes your staff to answer the phone
- View missed or engaged calls
- See the number of calls that go to voicemail
- Check the number of simultaneous calls
Improve your Marketing
With live call statistics you can improve response rates, increase sales or donations, justify budgets and out-perform your competitors.
- Use a unique Windsor phone number for each advertisement
- Measure the success of each marketing campaign and ROI
- See the geographic location of your callers with our interactive maps
- Produce bespoke reports for management meetings
Lower your costs and increase profits
Vision also saves your organisation time and money and most importantly will help increase your profits.
- Review call volumes and adjust staffing levels accordingly
- Get the phone numbers of callers who could not get through to you
- Use a unique number on your website and track your web enquiries
- Share information between your departments via the web
