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Advertise One Number UK-Wide. Route callers to their nearest branch or location

Easy Call Routing with Zone Plan

Zone Plan enables you to run a single telephone number to be used as a national contact line using call routing.

This minimises marketing costs (e.g. printing budgets and maintenance) and demonstrates good customer service, as your customers receive a local service, given calls will be answered by their nearest branch.

Zone Plan call routing automatically and instantly directs callers geographically based on the STD code of where they are calling from.

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Easy Call Routing in Brief

Cut spending by saving on printing costs, additional numbers and individual call management systems.
The customer experience is enhanced by not having to transfer people between locations.
Callers are not misdirected and dealt with effectively.

Calls are rarely missed and always answered by the right staff.
Your customers and callers will feel that they are receiving a local service.
A positive impression of your company’s commitment to customer care is given at all times.

How does it work?
Save money
Why Windsor?
How much?
More info

How does Zone Plan Work?

Zone Plan call routing is suited to businesses that have different branches or offices. For example, a leading high street bank who wishes to use one contact number for their financial services, enabling them to benefit from economies of scale when creating promotional material or advertising.

As customers call your one national number, Zone Plan routes to the customer’s local branch to discuss their specific banking needs.

Zone Plan call routing automatically and instantly directs callers based on the STD code of where they are calling from. Callers who withhold their number are still routed to their nearest office and mobile callers are directed to a default location.

How Can Call Routing Save Me Money?

Reducing costs (e.g. printing), as you only have to advertise one national number.
Giving you a good platform for growth and change, as you only need to modify the call routing settings of your Zone Plan to embrace future plans.
You will never need to install any expensive or bulky equipment within your offices or premises.
Improve customer retention by dealing with enquiries more swiftly, professionally and effectively.

Why Should I Choose Windsor Telecom?

We are particularly proud of our Zone Plan call routing system, as it always produces outstanding results and gives our customers enormous freedom and control.

We have a reputation for great customer service and our loyal customer base come to us because we:

Pride ourselves on our personal and trustworthy approach to customer service.
Offer a dedicated account manager with a direct line.
Can offer you a wealth of other products and services, which can save you money.
Operate an out of hours helpline.
Give you access to My Windsor, which is your personal online account and helps you manage your Windsor products (24 Hour Access).

Learn more about our Service & Support »

Prices

We will work closely with you to get a better understanding of your budget and requirements and then present some pricing options for you.

Please feel free to speak with one of our friendly team who can offer you expert advice regarding any customised call management solution you have in mind on 0333 123 1010 or make an online enquiry.

Information Related to Zone Plan

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See some of our customer testimonials »

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