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Being able to route your calls instantly and at anytime is one of the most effective ways to improve customer service and increase your enquiries.
There are many options available and this page will help you understand how this works and how much it is likely to cost.
A missed call could be a missed sales opportunity. Up to 70% of callers will simply hang-up when they hear an answer message.
Therefore the ability to divert your new Windsor number comes with all our call management packages.
Calls routed to your UK mobile phone are charged at the below Divert Rates. Transferring your call to a landline is free.
Transferring your calls frees up your phone lines and means multiple offices or departments can act as one.
The Mid Call Transfer feature is available on Package 2 and Package 3
Transferring your call to a landline is free
Any call you transfer to a UK mobile will be charged at the below divert rates. These divert rates apply until the call that is transferred to a mobile is terminated.
All prices are pence per minute
All of our numbers can be used to route calls overseas. We can deliver calls made to 0871 numbers to many European, North American and Asian destinations for no charge!
More and more businesses are taking advantage of lower costs associated with international contact centres. Some firms need to be on the ground in an overseas country, but have a UK customer base. Global businesses often centralise sales or customer support in one location but need to provide an access number for UK customers. There are many other scenarios when it can be beneficial to provide a UK telephone number tariff for callers but route calls to staff overseas.
Windsor Telecom’s world-class service offers you a UK access number that can be diverted to your office anywhere in the world.
The Countries listed above are the most popular locations. For prices to other destinations please call 0333 123 1010.
It is possible to re-direct your 07 or 08 number to an 01 or 02 Skype number. For this to work you will need to access your Skype Account and setup SkypeIn Service on a UK 01xxx or 02xxx number. Skype currently charge €30 per year for UK Skype-In numbers. By combining Skype with our 07 or 08 numbers you can enjoy the convenience of taking calls using your PC.
It is possible to re-direct your 07 or 08 number to an 01 or 02 VoIP number. For this to work you will need to speak to your Voice Over IP provider and setup a UK 01xxx or 02xxx VoIP number. By combining VoIP with our 07 or 08 numbers you can enjoy the convenience of taking calls using your PC. We can also forward calls to 055/056 VOIP numbers, but you will pay 5p per minute at all times.
