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| Home >> Call Management >> Individual Packages
Take Control of Your Calls. Landline, Mobile & International Call Forwarding

Call Divert Anytime and Anywhere with Targetmaster

Being able to divert your calls at anytime instantly via the phone or web is a huge advantage. You’ll have complete flexibility at all times and never miss another important enquiry.

Any number you choose comes with our inclusive package, which includes our sophisticated Targetmaster feature.

Learn more by viewing our 3 minute video demo.

Systems

» Inclusive Package
» Package 2
» Package 3
» Fax To Email
» Targetmaster
» Vision
» Zone Plan
» Bespoke Solutions

Quick Enquiry

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Targetmaster Call Divert In Brief

  • Never miss another important business enquiry.
  • Enhance your customer service by allowing people to contact you more easily.
  • Keep one main contact number for life!
  • Divert your calls to a mobile or colleague when you are out of the office.
  • Option to re-direct calls to a mobile phone or internationally.
  • Save a fortune when relocating, by never having to produce new stationery etc.
  • Perfect for disaster recovery, if your landline ever goes down.
  • Free Voicemail-to-Email. Get all your voicemails sent to your email inbox as audio file attachments.
Get a memorable number now
  •   How does it work?  
  •   Divert Profiles  
  •   Voicemail to email  
  •   Why Windsor?  
  •    Prices   

How does it work?

Targetmaster can be used in two ways and you can use either depending which is most convenient at the time.

See Targetmaster Online in action

See Targetmaster Online in action »

Targetmaster Online

This fantastic online tool allows you to take complete control of your calls and even set up ‘call divert profiles’ for different situations.

For example;

  • An ‘out of the office profile’ so all your calls go to your mobile phone.
  • Another popular profile is an ‘emergency profile’ in case your landlines go down or you have to evacuate your premises.

With a click of your mouse your calls will be routed to a pre-set destination of your choice, meaning your customer will still get through to you.

Targetmaster Via Telephone

You simply dial our dedicated 0844 number from any phone and follow the voice prompts. Using your telephone keypad you can dial in the new destination number you would like your memorable number to be routed to. Once you press OK your changes are activated immediately.




Divert Profiles & Disaster Recovery

Online Targetmaster allows you to pre-set ‘divert profiles’ where you can configure individual profiles based on various events and time frames. Here you can decide where you wish your calls to go and the specific email address you’d like your voicemail-to-email to go.

Popular ‘divert profiles’ used by our customers include;

Emergency Profile

In case your landline goes down or you need to evacuate the premises, this profile could be used to send all calls to a mobile phone and external email address.

Mobile Profile

When you’re on the road or out of the office re-direct your memorable number to your mobile phone and even your voicemails (e.g. to a Blackberry).

Out of Hours

Set up an ‘out of hours’ profile to activate when your business day ends. Calls can go straight to voicemail. If you have an ‘out of hours’ number (e.g. plumber or security alarm services) then re-direct all calls to a staff mobile or home landline.

Homeworkers

If you have people working from home you can set up individual profiles for these homeworkers, where all calls and voicemails go to them when they are working.

Any of these profiles can be activated at the touch of a button and changes are instant.

Learn more about ‘Divert Profiles’ by viewing our 3 minute video demo »




Voicemail-to-Email with Targetmaster

Get all your voicemails sent to your email inbox as audio file attachments;

  • Simply listen to voicemail on your PC.
  • Change the email address at anytime.
  • Use different email address for different ‘divert profiles’. See above tab.
  • Forward voicemails to relevant staff.
  • Easily manageable by storing them in email folders and easily deleting them.
  • Works with Blackberrys and other phones which are email compatible.

Learn more about Voicemail-to-Email by viewing our 3 minute video demo.




Why Should I Choose Windsor Telecom?

Targetmaster is part of our inclusive call management package, which is free with any number you choose with us. It’s in a league of its own as far as managing where your calls go and we know of no other service like it.

We have a reputation for great customer service and our growing customer base come to us because we:

  • Enable them to redirect their calls at anytime.
  • Give them access to call stats on My Windsor.
  • Pride ourselves on our personal and trustworthy approach to customer service.
  • Offer a dedicated account manager with a direct line.
  • Can offer you a wealth of other products and services, which can save you money.
  • Operate an out of hours helpline.

Learn more about us »




Prices

Targetmaster is free with any of our inclusive call management packages.

Please feel free to speak with one of our friendly team who can offer you expert advice regarding Targetmaster on 0333 123 1010 or make an online enquiry.

Paul Hudson, Managing Director, Globus Industries Ltd.

Windsor Telecom has, for some years, been our preferred supplier of call management facilities.

They are always quick to propose solutions to help us deal with our thousands of customers effectively and...   

More Testimonials

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Hatton Garden Jewellers

Hatton Garden Jewellers is the online presence of Classic Jewels – a jewellery shop based in London.

The company wanted its online store to have a different contact number to its retail shop, without the need to install a separate phone line within the same location....

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