“We put customers at the heart of our business in offering unrivalled products and service by talented people with knowledge, understanding, expertise and the right attitude.”

We will endeavour to:

• Treat you politely and with respect at all times.
• Respect your confidentiality and privacy.
• Maintain our professional integrity at all times.
• Adopt a consultative approach when advising you on our number ranges and/or voice solutions.
• Keep you informed of technological advances in our number ranges and/or voice solutions.
• Carry out regular surveys to help us meet and satisfy your rising expectations.

My Windsor is unique to Windsor Telecom and gives you the ability to manage and take full control of your products and services. All our customers have their own My Windsor account where they can;

• Redirect their phone numbers at anytime using Targetmaster.
• Set up ‘disaster recovery’ plans.
• Catch the latest special offers.
• Use ‘My Stats’ to gain valuable insight into inbound calls.
• Update and manage call management services.

Windsor Telecom has been commended in various industry and national business awards.

We are proud to be recognised for providing innovative telecoms solutions and caring for our customers. Learn more »

Our people are our strongest asset. Their expertise and market knowledge ensures that our technology continues to be leading edge and the personal service that we offer is world-class. Please read ‘Our People’ statement. to learn more about our commitment to you.