How do 0845 Numbers Work?
When you purchase your 0845 number we will ask you what telephone number you would like us to route it to, which is called your destination number. Your 0845 numbers do not replace any of your existing phone numbers, but work alongside them.
This could be your current business landline, mobile or home phone number. You will also get our complimentary Targetmaster Service, which allows you to change this destination number instantly, anywhere and at anytime.
You 0845 numbers are yours for life, so even if you relocate to new premises you simply change the destination number the day of the move for a hassle free relocation. Therefore, you will also never have to reprint any business cards, letterheads or leaflets etc.
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What does Local Rate Mean?
You may have heard the term ‘local rate phone numbers’ with reference to 0845 numbers. This term has slowly become less relevant, with the introduction of mobile phones, special landline packages and bespoke rates etc.
When 0845 numbers where introduced the cost of calling them was the same as a local rate call. Therefore if you lived in London and called Manchester you would only pay a local rate. This is not the case anymore as different phone operators (BT, Virgin Media, 02, Vodaphone etc) charge a variety of prices.
From a standard BT landline, calling an 0845 number will cost 3.36p (Daytime), 0.85p (Evening) and 0.85p (Weekend). Other phone operators will vary.
Learn more about 03 Numbers which cost the same to call as standard 01/02 phone numbers.
Redirecting Your Calls at Anytime
You get our complimentary Targetmaster Service with any of our 0845 numbers, which is our most popular call management service.
Your 0845 number is simply directed to a landline or mobile number of your choice. With Targetmaster you can change this number at anytime so calls literally ‘follow you’. There are two options here;
- Simply dial our dedicated 0844 number from any phone and follow the instructions.
- Use Targetmaster online, through My Windsor, which is your personal online account.
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Call Reporting with My Windsor
You’ll have your own online account with Windsor Telecom called My Windsor. This holds a wealth of information about your 0845 numbers and any other service you have with us.
Everyday our customer log on to check;
- How many calls they are receiving on each phone number they have with us month by month.
- How many calls they have missed.
- How many calls they get out-of-hours.
- What action they can take to ensure they are answering more calls and maintaining a high level of customer service.
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Learn more about our full Call Statistics Package (Vision) »
Service & Support from Windsor Telecom
You’ll be pleased to know we take your business as seriously as you do.
That’s why we’re the UK’s second largest provider of 0845 numbers and have over 8000 happy customers (and growing!).
Our Service & Support in a Nutshell
- Dedicated Account Manager.
- Instant Call Divert with Targetmaster.
- Voicemail to Email.
- Call Reporting.
- Out of Hours Helpline.
- Personal Online Account (24 Hour Access).
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Prices
You can choose from a range of great 0845 numbers from £99 connection. All our 0845 numbers are categorised depending on their memorability, from the nicely memorable to the unforgettable.
You simply pay £200 annual service charge and have unlimited inbound calls.
Browse our full and up-to-date range of 0845 numbers »
More Information
Browse our full and up-to-date range of 0845 numbers
Download an information sheet about 0845 numbers (pdf)
See some of our customer testimonials