How 0845 Numbers Work

When a customer dials your 0845 number the call is automatically (and instantly) routed to your existing landline number or mobile number. You can change this target number at anytime online using My Windsor, or via the phone with our instant call rerouting service. 0845 numbers can be set-up quickly and you don't need to install and maintain any software or hardware.

The cost of calling 0845 numbers from a landline varies, depending on the service provider. BT charges around 4p a minute during the daytime and around 1p a minute during the evenings and at weekends. Customers on BT 'Unlimited Anytime' tariff can call 0845 numbers free of charge at any time of the day. There is also an 'Unlimited Weekend' tariff giving free calls to 0845 numbers during the evening or at weekends. The Talk Talk 'Essentials' package also includes free calls to 0845 numbers.

You can also choose to use an 0845 number as a fax to email line.

Key Benefits of 0845 Numbers

• Improve your customer experience with our call handling features
• Pay no incoming call charges
• Reroute your incoming calls to any landline or mobile phone instantly
• 0845 numbers are non-geographic so people won't judge you by your location
• Keep your 0845 number for life (even if you relocate)
• Present a nationwide image and trade outside your area
• Avoid local code changes and save on printing costs
• Your callers will be able to recall your 0845 number with ease and it will look great on your website and promotional material

0845 Costs

• Connection charge from £99
• From £14.99 monthly service charge per number
• Free unlimited calls when 0845 routed to a UK landline
• Route to mobile or international. See divert charges
• Caller pays 0ppm to 3.36ppm depending on operator and call plan
• Caller pays typically 10-20ppm from UK mobile

0845 Free Call Handling

	MyWindsor Online Management Real time control of your Windsor Phone Number via the web.		Dedicated Account Manager You can choose to contact your Account Manager via their direct line or by email.
	Instant Call Rerouting Reroute your Windsor number to any landline or mobile. Make live changes via the web or any phone keypad.		Voicemail to Email Perfect for when you can't answer the call, or out of hours. Receive your messages by email.
	Fantastic Call Statistics Our industry leading marketing package, that gives you real-time access to inbound call information via the web.