How 0845 Numbers Work

0845 numbers are 'virtual' meaning they sit on an existing landline or mobile, which is why they deliver the great benefits listed above. They're also known as 'lo-call', because they're just that - cheap to call! This makes them the popular option for clever businesses and customers alike, who don't mind paying the typical 2p per minute call charges. For many customers with inclusive minutes with BT, calls to 0845 are completely free!

With fixed line BT 01 and 02 numbers you rarely get the chance to choose your own number. With Windsor Telecom, you can choose from thousands of highly memorable numbers, helping customers to easily remember you and standout from the competition. One of our customers, a recruitment consultants with offices in London and Hertfordshire, uses our highly memorable 0845 460 0 460 number to create standout in an extremely competitive market. Thousands of organisations across the UK use 0845 numbers, including Jobcentre Plus, countless local county councils, charities such as the Alzheimer's Society and The Samaritans, as well as numerous travel brands like Butlins.

When a customer dials your virtual 0845 number, the call is instantly routed to your existing landline or mobile number (referred to as your 'target'). Conveniently, you can change this target number at any time online using My Windsor, or via the phone with our Instant Call Rerouting service. 0845 numbers can be set up quickly and you don't need to install and maintain any software or hardware.

You can also choose to use a 0845 number as a Fax to Email line, where faxes are received via your email. This is a great alternative to having a fax machine, which is traditionally expensive what with the on-going maintenance and material costs. What's more, you don't need a physical landline if you choose Fax to Email, again saving you a lot money.

Key Benefits of 0845 Numbers

• Reassure potential customers your organisation is established and professional
• Attract new customers from outside your local area
• Calls are 'lo-call', encouraging more people to call your business
• 0845 numbers are completely trackable and you can access call stats showing you how many calls you're receiving and from where in the UK
• Reroute your incoming calls to any landline or mobile phone instantly
• 0845 numbers are non-geographic so people won't judge you by your location
• Keep your 0845 number for life (even if you relocate)
• Your callers will be able to recall your 0845 number with ease (which is great for referrals) and it will look great on your website and promotional material
• Built-in disaster recovery in any emergency - reroute your calls even if your landlines go down!

0845 Costs

• Connection charge from £99
• From £14.99 monthly service charge per number
• Free unlimited calls when 0845 routed to a UK landline
• Route to mobile or international. See divert charges
• Caller pays 0ppm to 3.36ppm depending on operator and call plan
• Caller pays typically 10-20ppm from UK mobile
• More competitively priced versus BT, see for yourself

0845 Free Call Handling

	MyWindsor Online Management Real time control of your Windsor Phone Number via the web.		Dedicated Account Manager You can choose to contact your Account Manager via their direct line or by email.
	Instant Call Rerouting Reroute your Windsor number to any landline or mobile. Make live changes via the web or any phone keypad.		Voicemail to Email Perfect for when you can't answer the call, or out of hours. Receive your messages by email.
	Fantastic Call Statistics Our industry leading marketing package, that gives you real-time access to inbound call information via the web.		Instant Disaster Recovery If your landlines go down (which inevitably does happen) you can conveniently change where your Windsor number routes to in seconds, ensuring all customers get through.